Ratings based on 746 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
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Comment from Hotel Management
25 May 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear AmandaThank your for the score of your stay. We would love to welcome you back again soon.
by A verified traveler
Posted 11 May 2024
We loved the stay the staff where very kind although the room could of had a clean as bathroom was not the cleanest but the food 5 star
Comment from Hotel Management
11 May 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear SimonThank you for your review. We are sorry that the bathroom did not meet the usual high standards and have increased the cleaning checks. Despite this we are delighted you enjoyed your stay and would love to welcome you back again soon.
by A verified traveler
Posted 25 Apr 2024
Tired and starting to appear shabby, overpriced, Duty Manager and staff not interested. Rooms need refurbished.
Comment from Hotel Management
1 May 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear SueWe are sorry your stay was not all it could have been.
by A verified traveler
Posted 22 Apr 2024
Lovely grounds (I don't play golf); decent room and food.
Room wasn't particularly clean upon arrival, and car park is very far from reception, and has very few space
Comment from Hotel Management
22 Apr 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear AjayWe apologise for the issues with the room standards. We do have multiple car parks available, unfortunately thee spaces are available on a first come, first serve basis and they can get busy. But the main car park is only a short (30 second stroll) from reception.
by A verified traveler
Posted 20 Apr 2024
Good location for family visit
Comment from Hotel Management
22 Apr 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear ShaunThank you for the score of your stay.
by A verified traveler
Posted 14 Apr 2024
Convenient for my family visit. Rooms are looking a little tired.
Comment from Hotel Management
14 Apr 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear ShaunThank you for your score & review. We are currently undergoing a review of the rooms for upgrade and have been undertaking works to date in various areas of the business, such as leisure. We hope we can welcome you back again soon.
by A verified traveler
Posted 1 Apr 2024
We always have a lovely stay and enjoy visiting. More food options in the restaurant would be great.
Comment from Hotel Management
10 Apr 2024 by regards A Jarrod, Hotel Management
Dear CharlotteThank you for your score. We are always looking at new menu items updating the existing food offerings.
by A verified traveler
Posted 1 Apr 2024
Property could do with a little update looking a bit tired in rooms
Comment from Hotel Management
1 Apr 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear SusanThank you for the 5* score. We hope we can welcome you back again soon.
by A verified traveler
Posted 31 Mar 2024
Great for a weekend break
Comment from Hotel Management
1 Apr 2024 by A Jarrod - Guest Relations Manager, Hotel Management
Dear JennyThank you for the 5* score. We hope we can welcome you back again soon.
by A verified traveler
Posted 19 Mar 2024
The resort is clean, staff are so friendly and helpful. This made our stay even more relaxing, would recommend to anyone and we will definitely be staying there again! Thank you to all at St Mellion International Resort
Comment from Hotel Management
21 Mar 2024 by regards A Jarrod, Hotel Management
Dear NylinThank you for the wonderful review. We hope to see you again soon.
