Ratings based on 422 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
I did not like the room design . The bathroom has a sliding door facing the beds which gives absolutely no privacy. The front desk isn’t very friendly. First and last time staying there
Comment from Hotel Management
10 Jun 2024 by Marci J, Hotel Management
Hi Linda, thank you for staying with us. We apologize you didn't have a great experience with us. We'll share this with the team and use it as a coaching tool for the service they provide. All our best!
by A verified traveler
Posted 6 Jun 2024
The best i had a great stay ill definitely recomend them.
Comment from Hotel Management
10 Jun 2024 by Marci J, Hotel Management
Donna fe, we're so glad you can recommend our hotel to others. We're honored to be on your list of the best. We hope we get to serve you again soon.
by A verified traveler
Posted 1 Jun 2024
We stay here because its close to family we visit. It's a bit pricey, but nice that we can walk to a park, to Target, and to several restaurants. Hotel is very nice, and staff is excellent.
Comment from Hotel Management
5 Jun 2024 by Marci J, Hotel Management
Diane, we're glad the location of our hotel worked well for your family visit. We enjoyed serving you and hope we can again soon. It would be our pleasure to welcome you back.
by A verified traveler
Posted 29 May 2024
The property was well kept, very friendly staff, and great location. We loved it!
Comment from Hotel Management
5 Jun 2024 by Marci J, Hotel Management
Leah Elaine, thank you for letting others know what to expect at our hotel. Thank you also for validating our team's efforts to welcome you. We hope we can serve you again in the near future.
by A verified traveler
Posted 27 May 2024
It was very quiet, yet not too far from the freeway. Beds were comfy
Comment from Hotel Management
5 Jun 2024 by Marci J, Hotel Management
Kathleen, thanks for letting others know what to expect at our hotel if they choose to stay with us. We enjoyed serving you and are glad you enjoyed a quiet, comfortable stay. We hope we can serve you again soon.
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 19 May 2024
Overall, it was great. One problem, that turned out to be a big problem was the in room fridge. It only stays on for 2 hours at a time which is a setting on the fridge, it was not broken. Just be aware that if you bring leftovers from a restaurant in the area, don’t expect them to stay cold without turning on the fridge every 2 hours.
Comment from Hotel Management
21 May 2024 by Marci J, Hotel Management
Hi Jamie, thank you for choosing to stay with us. We're glad you had a great experience other than the fridge. There's a feature on the fridges in the rooms that says something like ‘Press here for 2-hr Superchill’ and it’s supposed to cool harder for a couple hours. Unfortunately, some of our guests feel like their fridges only work for that time, but in reality they are just regular fridges working 24hrs/day with a "bonus feature." We hope you'll choose to stay with us again. Have a wonderful week!
by A verified traveler
Posted 19 May 2024
Loud, expensive.
Comment from Hotel Management
20 May 2024 by Marci J, Hotel Management
Nicolas, thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at our hotel did not meet your expectations.We understand that noise levels and pricing are significant factors that can greatly impact your stay. We apologize for any disturbances you encountered during your time with us and want to assure you that we take all guest feedback seriously. We'll be looking into ways to address noise concerns to ensure a more peaceful environment for our guests.Regarding pricing, we strive to provide competitive rates for the area while maintaining the quality and comfort our guests expect.We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
by A verified traveler
Posted 18 May 2024
The person who checked us in was so nice and helpful I so appreciate that thank you
Comment from Hotel Management
20 May 2024 by Marci J, Hotel Management
Cheryl, thank you so much for letting us know you had a great experience at our hotel. We're glad the check-in process was helpful. We hope we can welcome you back again soon.
by A verified traveler
Posted 14 May 2024
Nice hotel
Comment from Hotel Management
20 May 2024 by Marci J, Hotel Management
Nancy, thanks for rating your stay and for recommending our hotel to others. We hope we can welcome you back again soon.
