Ratings based on 1,853 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Nice place to stay near the airport.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Bruce,We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your travels. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 1 May 2024
A nice and spacious room. Older facility but well kept. The front desk lady was not at all helpful when we asked for nearest gas station, but we found one ourselves after getting out. There was a bad ‘wet and sour’ smell in the room but we discovered a wet place on the carpet in front of the bathroom which was probably the problem. After soaking it up with a towel, and running a diffuser, it was fine.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Steven,We appreciate your feedback regarding your recent stay with us and are pleased you found the room spacious and well-maintained. While we regret any inconvenience caused by the odor, we're glad you were able to address it effectively. Rest assured, we will address the matter proactively.
by A verified traveler
Posted 1 May 2024
It’s a good spot but very loud compared to other options in the area.
Bed was comfortable but the pillows are horrific. It was like sleeping on a bag of potatoes.
by A verified traveler
Posted 30 Apr 2024
N/A
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Mio,We're disappointed to hear about your experience and truly value your feedback. Your comments will be shared with our team to make improvements for our future guests. Thank you for taking the time to let us know about your stay.
by A verified traveler
Posted 30 Apr 2024
The desk agent was rude. He also falsely told us he couldnt find our modified booking then surprisingly. The next morning he had it. We had reservations for the next night and he locked us out with my things still in the room. He said he called expecia and i wpuld get my money refunded. Atthst point i didnt believe anything so I cslled expedia. They had not heRd from him and there was no cancelation on record and no refund in place. Expedia fixed it.
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
Hello Dwight,I regret to learn about your experience with our desk agent and the booking confusion. We take guest feedback seriously and will address this matter internally. I'm glad to hear that Expedia was able to assist you in resolving the issue with your booking. Your feedback helps us improve our services for future guests.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Victor H Luna, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 28 Apr 2024
We stayed one night and enjoyed it. The staff were very helpful and friendly. When we looked out our window we were treated to a cool view, birds eating from a birdfeeder hanging in the tree close to our room. Well played Microtel!!! We will book here first next time we're in SLC.
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello William,We're delighted to hear you enjoyed your stay with us at Microtel! Our team takes pride in providing exceptional service to all our guests. It's wonderful to hear you appreciated the lovely view from your room. We look forward to welcoming you back next time you're in SLC.
by A verified traveler
Posted 27 Apr 2024
The only thing's i had an issue with was no cell phone charging at bed side, like the room i stay in previously (march 8th 2024) and i rang the front deck asked for a 6am wake up the that did not come until just before 7am !! Thankfully my daughter called at 6am so yeah thats it i really like Microtel will use this each time i visit Utah .
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Bradley,We appreciate your feedback regarding the cell phone charging and wake-up call at our hotel. Your input is valuable for us to enhance our services for future visits. We're glad you enjoy staying with us and look forward to welcoming you back on your next trip to Utah.
by A verified traveler
Posted 27 Apr 2024
My family and I came from a three-day tour of Yellowstone Park, we are three adults, we stayed at the Wyndham hotel in Yellowstone West and we had an excellent experience there. and to return to our home we have to drive almost 18 hours. We decided to spend the night in this place, thinking that we were going to have a good experience like in the other place, and have a place to rest and sleep peacefully. And it was not so. They gave us a room that is on the first floor. near the dining room, the other tenants very scandalous.The room clean, everything in order.
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Gabriela,We appreciate your feedback regarding your recent stay at Wyndham Hotel in Yellowstone West. We regret to learn that the noise levels disrupted your peace overnight, our team works hard to ensure all guests enjoy their stay with us. Your comfort is important to us, and we will address this to prevent future occurrences like these.
