Ratings based on 993 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Julian
Posted 31 May 2024
This is a decent hotel, but we booked a suite which wasn’t any better than their regular rooms. Price was good, breakfast was adequate, pool and jacuzzi were nice. Our bedding was lovely and staff was very nice.location was good.
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed our amenities like the pool, jacuzzi, and breakfast. We apologize if the suite didn't meet your expectations, and we'll certainly take your feedback into consideration for future improvements. It's wonderful to hear that you found our staff accommodating and our location convenient. We hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 31 May 2024
The staff was extremely helpful and so nice! Above and beyond with their friendliness and hospitality.
Comment from Hotel Management
31 May 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that our staff went above and beyond to make your stay enjoyable with their friendliness and hospitality. We'll be sure to pass along your kind words to our team. It was a pleasure serving you, and we hope to welcome you back soon for another fantastic experience.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Good room. Close to a lot of things, food and shopping.
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Sara,Thank you for your feedback! We're glad to hear that you enjoyed your room and found our location convenient to nearby attractions, food, and shopping. Your satisfaction is important to us, and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 May 2024
Clean and great staff
Comment from Hotel Management
20 May 2024 by Hotel Manager , Hotel Management
Dear Chantel,Thank you for your feedback! We're delighted to hear that you found our hotel clean and our staff great. Providing a comfortable and welcoming experience is our top priority, and we're pleased that we met your expectations. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 8 May 2024
Excellent location for our needs. Shopping mall right across the street from us that had an amazing car museum. Staff was extremely courteous and accommodated all of our needs. Next time I’m in Utah, I will stay here.
Comment from Hotel Management
8 May 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that our location was convenient for your needs and that you enjoyed the nearby attractions. It's great to know that our staff provided excellent service and accommodated your needs during your stay. We look forward to welcoming you back on your next visit to Utah!Sincerely, Hotel Manager
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Manager , Hotel Management
Dear Olivia,Thank you for sharing your rating with us. While we're glad to hear that your overall experience was positive, we regret that we didn't fully meet your expectations. Your feedback is important to us, and we'll strive to make any necessary improvements. We hope to have the opportunity to welcome you back for a five-star experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
18 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for choosing our hotel and for sharing your feedback! We're thrilled to hear you enjoyed your stay overall. If there's anything specific you think we can improve upon to earn that extra star next time, please feel free to let us know. We look forward to welcoming you back for an even better experience!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Hotel Manager, Hotel Management
Dear Heather,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
5 Apr 2024 by Hotel Manager, Hotel Management
Dear Maria,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Hotel Manager, Hotel Management
Dear Barbara,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
