Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
Excellent
Comment from Hotel Management
29 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Kyle,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you at Comfort Suites Airport many more times.Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 18 Apr 2024
I have no complaints. My stay was fine.
Comment from Hotel Management
22 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Christine,We're glad to hear that you had a satisfactory stay with us! Your comfort and satisfaction are our top priorities, and we're pleased that everything met your expectations. Please don't hesitate to reach out if you have any feedback or need assistance.We look forward to welcoming you back for another enjoyable stay whenever you're in the area. Thank you for choosing us!Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Hermilo,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 10 Apr 2024
I got a room with two beds and a sofa. I was clean, but it smelled like cigarettes, and the beds had something on them because we all 4 were itchy. It was so bad also the washroom needed some update and sheets were smelled.
Comment from Hotel Management
12 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Yurley,We apologize for the experience you had, but there must be some mistake on your part as far as the location, as we did not have your reservation at our location. We hope to have the opportunity to welcome you for a much-improved stay in the future.Sincerely,Comfort Suites Airport Management
by A verified traveler
Posted 7 Apr 2024
Staff was great. Very nice and helpful. Rooms were clean, minus a few stains on one of the beds bedding.
Pool and hot tub clean and nice temps.
Will stay here again.
Comment from Hotel Management
10 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Damond,We're thrilled to hear that you had a wonderful experience during your stay with us! Providing excellent service and maintaining cleanliness are top priorities for us, and we're glad our staff exceeded your expectations with their friendliness and helpfulness. It's great to know that you found our rooms clean and comfortable and enjoyed our pool and hot tub facilities. We apologize for any inconvenience caused by the stains on the bedding and assure you that we will address this issue promptly. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 5 Apr 2024
Very nice airport hotel. Staff were very helpful and friendly. Appreciated the breakfast and the airport shuttle
Comment from Hotel Management
10 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Leslie,We're thrilled you enjoyed your stay at our airport hotel! Our top priority is providing exceptional service and convenience to our guests, and we're delighted that our staff was helpful and friendly throughout your visit. You also appreciated our breakfast offerings and airport shuttle service, which made your stay even more convenient and enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 4 Apr 2024
The staff are great and accommodating!
Comment from Hotel Management
8 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Grace,Thank you for your kind words! We're delighted to hear that you found our staff great and accommodating. Providing excellent service to our guests is our priority, and we're glad we could make your stay enjoyable. If there's anything else we can assist you with during your stay, please feel free to let us know. We look forward to continuing to exceed your expectations!Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 4 Apr 2024
I was there for my brother’s funeral. Hotel staff were nice and helpful.
Comment from Hotel Management
8 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Janice,We extend our deepest condolences for your loss. We're grateful that you chose to stay with us during such a difficult time and that our staff could provide support and assistance. Your kind words mean a lot to us, and we're here to help in any way we can during your stay. Please don't hesitate to reach out if you need anything or we can assist you further. Our thoughts are with you and your family during this time.Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 2 Apr 2024
Staff was nice, the only downside was the people a room down from us were very loud until 4am. The towels had red stains on them possibly blood. We did let the front desk know this upon check out.
Comment from Hotel Management
4 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear Rolissa,Thank you for sharing your experience with us. We're pleased to hear that you found our staff nice, although we apologize for the disturbance caused by noisy neighbors during your stay. Additionally, we apologize for the inconvenience of stained towels. Your feedback is important to us, and we'll address these issues promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Please don't hesitate to reach out if we can assist you with anything else.Thank You,Comfort Suites Airport Management
by A verified traveler
Posted 30 Mar 2024
Easy check-in, responsive staff. Great stay
Comment from Hotel Management
2 Apr 2024 by Comfort Suites Airport Management, Hotel Management
Dear James,We're thrilled to hear that you had an excellent stay with us! Our team prioritizes seamless check-in and responsive service. Your positive feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future. Thank you for choosing our hotel!Thank You,Comfort Suites Airport Management
