Ratings based on 354 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Perfect staying
Comment from Hotel Management
17 Apr 2024 by Customer Care, Hotel Management
Your time and opinion are very important; thank you for sharing them with us.
by A verified traveler
Roller Coaster Holiday
Posted 3 Oct 2023 on HotelsLovely time and parks were amazing
by A verified traveler
Posted 26 Aug 2023
Pool was lovely
No entertainment at night ( apart from a dancing woodpecker,) which is very poor as 20 minutes away from Salou centre.
No need to stay there for more than 4 nights
by A verified traveler
Posted 17 Aug 2022
Toilets down in main reception where the biggest let down..bit of fresh paint around the place would do no harm..couldn't fault it other than that
by A verified traveler
Posted 6 Aug 2022 on Hotels
Lovely hotel. Great location to the parks. Friendly, helpful staff. Lovely food. Nice rooms. Could have been a bit more entertaining in the evenings but I guess the park itself compensates for that
by A verified traveler
Posted 24 Jul 2022
The property is well situated for the theme park and it is also easy to walk to the beach. Parking was no trouble too. It feels like there are too many visitors staying in the hotel for the number of staff and the facilities offered and both at the theme park and in the hotel, the few staff are completely overwhelmed and not trained in crowd management. It was a holiday of queuing and queuing and queuing surrounded by hot tired people in shabby surroundings. Certainly not 4 stars in my opinion and never to be repeated
by A verified traveler
Excellent family holiday
Posted 23 Jul 2022 on HotelsWe had a excellent family holiday, room, pool and food excellent, snack bar food by the pool was so good! Only thing missing is entertainment on a night time, but overall we loved our stay.
by A verified traveler
Posted 8 Jul 2022
Everything was perfect except the fact that on the check in and check out days there were only 1-2 people manning the reception. This has resulted in 30-40mins wait on check in and check out days. Also, people were just cutting the queue for simple questions or problems about their room but staff didn’t seem to be too bothered which made the wait even longer. Nonetheless, really good food, extremely friendly staff and really good proximity to the park. Can’t go wrong with that! Also you get free park entry on all days you are day - even on your check out day!!
by A verified traveler
Posted 6 Jul 2022 on Hotels
by A verified traveler
Posted 11 Jun 2022
