Ratings based on 249 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Nice hotel, but very very noisy.
Hotel has everything required but parking is a nightmare and the bedroom walls are paper thin.
by A verified traveler
Posted 30 May 2024
We have just returned from a 5 night stay at Dorada Palace and had a brilliant holiday. We arrived on the 1st day of opening and were unsure what to expect but didnt need to worry. Only half the hotel was open as the other half is still being renovated but all the facilities were open. Pool area is clean and a good size, plenty of sun loungers.
We were on B&B and enjoyed the breakfast...the choice increased as the hotel got busier. We only ate lunch from the pool bar once during our stay but the food was tasty. The service at the pool bar could be slow particularly when it was busy but put this down to the staff learning and wasnt an issue for us.
Rooms were clean. We did find them to be on the smaller side particularly when you had cases to store but no major problem.
The animation team were fantastic, really engaging and got as many kids involved in the day and night time activities as they could which was impressive as there weren't many kids there in the early part of the week. Also a shoutout to one of the female life guards (not sure on her name) who was brilliant with our kids and was really encouraging the younger one with his swimming. All the staff were friendly and apologetic if service was slower than they would like. As the hotel was new we expected some teething issues.
Hotel is in great location....10-15 minute walk to Port Aventura and 3-5 minute walk to nearest restaurants, bars and supermarket.
All in all we had a great time and would return
Comment from Hotel Management
31 May 2024 by Ponient Dorada Palace, Hotel Management
Thank you for sharing your experience, we're glad to hear you enjoyed your visit and hope you'll come back soon.
by A verified traveler
Posted 3 Jun 2023
by A verified traveler
Posted 25 Oct 2019
Comment from Hotel Management
30 Oct 2019 by AS, Hotel Management
¡Muchas gracias por su valoración! Su opinión es muy importante para nosotros.
by A verified traveler
Posted 23 Oct 2019 on Hotels
by A verified traveler
Posted 28 Sep 2019
Not enough evening entertainment although we were travelling Kate season.
Gym room was too hot and closed early without notice.
Otherwise all very good and would recommend.
Comment from Hotel Management
3 Oct 2019 by AS, Hotel Management
¡Muchas gracias por su opinión! Su valoración es muy importante para nosotros.
by A verified traveler
Nice hotel in a beautiful area
Posted 13 Jul 2019 on HotelsOur experience in this hotel was nice. It is located in a very pleasant area, close to the beach and shops. We enjoyed our walks in the evenings a lot. It felt friendly and lively. The hotel has a nice evening entertainment though we think that it starts a bit late, at 10 p.m. We wished it started earlier. The food was ok but the restaurant was very busy especially during the breakfast.
Comment from Hotel Management
31 Jul 2019 by AS, Hotel Management
Muchas gracias por su puntuación. Esperamos que haya tenido una feliz estancia en el hotel.
by A verified traveler from Cork
Posted 9 Jul 2019
The staff were very helpful and you had a good choice with the buffet food
Comment from Hotel Management
31 Jul 2019 by AS, Hotel Management
Muchas gracias por su puntuación. Esperamos que haya tenido una feliz estancia en el hotel.
by A verified traveler
Posted 10 Jun 2019
Comment from Hotel Management
31 Jul 2019 by AS, Hotel Management
Muchas gracias por su puntuación. Esperamos que haya tenido una feliz estancia en el hotel.
by A verified traveler
Posted 9 May 2019
Comment from Hotel Management
24 May 2019 by jm, Hotel Management
Thanks for staying with us! Your opinion is very important to us.
