Ratings based on 309 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Nice clean motel in covenant location.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Tammie,We're thrilled to hear you found our motel clean and enjoyed its convenient location. Your feedback is valuable to us, and we hope to welcome you back for another pleasant stay soon.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Hello Beth,We're sorry to hear you didn't fully enjoy your stay. Please reach out to us with any specific feedback so we can address it accordingly.
by A verified traveler
Posted 4 May 2024
Close to gas station with snacks
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello frederick,We're pleased to know you found our hotel conveniently located near a gas station with snacks. We value your feedback and hope this added convenience enhanced your stay with us. Our team appreciates your review and looks forward to welcoming you back in the future.
by A verified traveler
Posted 6 Apr 2024
The toilet was plugged, went to desk and they gave us a plunger? That plunger broke off in the toilet yhen they gave us another one? No maintenance available, no other room available, had to use toilet in the lobby for the night!
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Jon, I'm sorry to hear about the inconvenience you experienced during your stay. We always strive to address maintenance issues promptly and efficiently. Your feedback will be shared with the team to ensure we improve our service. We appreciate you bringing this to our attention for future guests' benefit.
by A verified traveler
Posted 13 Mar 2024
My room was fresh and clean, everything has been updated beautifully.
Comment from Hotel Management
16 Mar 2024 by Manager, Hotel Management
Hello Jesse,We are pleased to hear that you enjoyed the fresh and updated room during your stay with us. Our team works hard to provide a comfortable environment for our guests. If you have any future questions or concerns, please do not hesitate to reach out to us.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Manager, Hotel Management
Hello John, We're sorry to hear you didn't fully enjoy your stay. Please don't hesitate to contact us directly to share any details that could help us improve. We value your input and would love to make things right for you.
by A verified traveler
Posted 29 Jan 2024
Quick and easy
Comment from Hotel Management
30 Jan 2024 by Manager, Hotel Management
Hello Steve,Thank you for your feedback! We appreciate your comments and are glad to hear that your check-in process was quick and easy. We strive to provide a seamless experience for all our guests. If you have any further suggestions, we would love to hear them.
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
31 Jan 2024 by Manager, Hotel Management
Hello robert, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
25 Jan 2024 by Manager, Hotel Management
Hello Megan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the near future.
by A verified traveler
Posted 28 Dec 2023
This is the most disgusting hotel I’ve stayed in. There was hair EVERYWHERE & the front desk lady was not the least bit polite.
Comment from Hotel Management
30 Dec 2023 by Manager, Hotel Management
Hello Chas,Thank you for your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the cleanliness issues you encountered. We appreciate you bringing this to our attention and we will address it with our housekeeping team. We aim to provide excellent customer service, so we apologize if you felt that our front desk staff was not polite. Our team is committed to ensuring a positive guest experience and we will use your feedback to improve our service.
