Ratings based on 171 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Wonderful property and service
Comment from Hotel Management
16 Sep 2024 by The Riverside, Hotel Management
Thank you for your great feedback. We are pleased to hear that you enjoyed your stay with us and hope that you will visit us again soon.
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Nice experience
Comment from Hotel Management
16 Sep 2024 by The Riverside, Hotel Management
Thank you for your feedback. We are pleased that you enjoyed your stay and hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 19 Aug 2024
Beautiful property along the river and convenient to city
Comment from Hotel Management
20 Aug 2024 by The Riverside, Hotel Management
Thank you for your feedback, we hope to welcome you back soon.
4 out of 5
by A verified traveler

Posted 18 Aug 2024
Very convenient for town centre. Nice room though a little small. Very good service overall though we waited 15mins in queue to check out.
Comment from Hotel Management
20 Aug 2024 by The Riverside, Hotel Management
Thank you for your feedback. We are pleased that you enjoyed your stay and apologise for the delay checking out, this was our new receptionists first shift alone.
5 out of 5
by A verified traveler from hebron

Posted 13 Aug 2024
sitting in back garden is beautiful at night
Comment from Hotel Management
14 Aug 2024 by The Riverside, Hotel Management
Thank you for your feedback, we do hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 8 Aug 2024
Loved our stay. The grounds and hotel were beautiful. The shuttle was so helpful for getting us to and from dinner. All of the staff are absolutely fabulous and so helpful. Would love to stay again!
Comment from Hotel Management
8 Aug 2024 by The Riverside, Hotel Management
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 5 Aug 2024
Comment from Hotel Management
29 Aug 2024 by The Riverside, Hotel Management
Thank you for your feedback, we do hope to welcome you back soon.
5 out of 5
by A verified traveler from san rafael

Posted 2 Aug 2024
Beautiful. Close walking to town Centre and Cathedral.
Comment from Hotel Management
6 Aug 2024 by The Riverside, Hotel Management
Thank you for your feedback, we are pleased that you enjoyed your stay and hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 25 Jul 2024
This was one of most favourite places to stay in our short trip to Salisbury, and we wished we could have stayed here longer. The hotel welcoming and filled with interesting history. The room was cosy and bright. The bathroom updated and more pleasant than many 'modern' hotels we have stayed at. The staff were all wonderful and made our family feel like old friends. The patio and ground have an incredible view and was the perfect place to sit down, enjoy the sunshine and calm summer sounds. Perfect.
Comment from Hotel Management
2 Aug 2024 by The Riverside, Hotel Management
Thank you for your wonderful feedback. We appreciate all your comments and are very pleased that you enjoyed your stay. We do hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 21 Jul 2024
A wonderful stay. This place is so quiet yet so close to Salisbury city centre. And the view from the hotel room - alongside the garden- was stunning!
Comment from Hotel Management
21 Jul 2024 by The Riverside, Hotel Management
Thank you for your lovely feedback. We are pleased that you enjoyed your stay and hope to welcome you back soon.