Ratings based on 139 Verified Reviews

3.5 out of 5
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Guest Relation Management, Hotel Management
Hi Malik,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
5 out of 5
by A verified traveler

Posted 23 May 2024
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Dear Linda,It was great to have you staying with us at Sleep Inn - Salisbury I-85 and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
4 out of 5
by A verified traveler

Posted 15 May 2024
Comment from Hotel Management
5 Jun 2024 by General Manager, Hotel Management
Dear Rochelle,It was great to have you staying with us at Sleep Inn - Salisbury I-85 and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
3 out of 5
by A verified traveler

Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Jessica,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Comment from Hotel Management
14 Apr 2024 by General Manager, Hotel Management
Dear Brian,We loved having you stay with us at Sleep Inn - Salisbury I-85. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Comment from Hotel Management
22 Mar 2024 by General Manager, Hotel Management
Dear Linda,We are delighted that you decided to stay with us at Sleep Inn - Salisbury I-85 during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
2 out of 5
by A verified traveler

Posted 17 Mar 2024
Could tell other guests were smoking in their rooms. Horrible smelling everywhere. Breakfast was pretty horrific.
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
Hello Shari,We regret to hear about your experience and thank you for bringing this to our attention. We strive to maintain a smoke-free environment and will address this with our team. We appreciate your feedback regarding breakfast as we are always looking for ways to improve our services. Thank you for sharing your thoughts with us.
4 out of 5
by A verified traveler

Posted 17 Mar 2024
serves the purpose.
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
Hello Linda,We appreciate you taking the time to leave your feedback with us. If there are any specific areas you feel we could improve upon, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
2 out of 5
by A verified traveler

Posted 16 Mar 2024
It's a really good location and the staff was very nice but the property showed it's age heavily. We had to request a different room since the first rooms bath had a leaky faucet. The hallways were dark and everything smelled like weed and cigarettes. But the staff was trying with what they got
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
Hello Caleb,We appreciate your comments on our location and friendly staff. Your feedback on the property condition is noted, and we're grateful for your patience regarding the faucet issue. Rest assured, we'll share your observations with the team for future improvements. Thank you for choosing to stay with us.
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Check in was nice, fast. Hotel bathroom needs upgrade dirty, old tub stained. Very noisy people and children walking running at midnight.
Comment from Hotel Management
18 Mar 2024 by Manager, Hotel Management
Hello Nilsa,We appreciate your feedback on the check-in process and apologize for any inconvenience faced during your stay. Your comments about the bathroom and noise levels will be shared with the appropriate teams for review and improvement. Our team strives to provide a comfortable environment for all guests to enjoy their stay.