Ratings based on 1,072 Verified Reviews

3.3 out of 5
3.2 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 May 2024
Really good customer service.
1 out of 5
by A verified traveler

Posted 21 May 2024
Nasty and to many girls walking around with no clothes around my kids I can’t believe they let prostitution go on
1 out of 5
by A verified traveler

Posted 20 May 2024
This hotel was absolutely disgusting! I wanted to leave as soon as possible. The room smelled horrible, the room was dirty with hairs in the bathroom. The walls and sink area were moldy. Just plain dirty!! I would never stay here again!
1 out of 5
by A verified traveler

Posted 20 May 2024
Service sucked wasn’t informed about breakfast check out time was given to run up and down the stairs due to giving me a room that doesn’t even open chaira disgusting really bad stain everywhere tv didn’t work and they don’t assist you in anything . Horrible expiren e oh my would like a refund.
1 out of 5
by A verified traveler

Posted 19 May 2024
we booked this hotel for our vacation. the sheets were nasty when I pulled back the comforter I found out sheets had multiple stains on them. the room had a funky smell I went to open the window only to find it had mold on the ledge, lose outlet only 3 worked and a cracked window with no screen. the floors were dirty. the chair in the room has so many stains on it. the hot tub was broken. we only had one night stand lol. the wallpaper was starting to peel and there were big cracks on the walls and the curtains were ripped. the only good thing I can say about it is that the bed and pull out couch were comfy. the breakfast they provided was okay.
2 out of 5
by A verified traveler

Posted 19 May 2024
The pool and spa were out of order. The only ice machine for 200 rooms was broken. The breakfast was sparse. The room was quite roomy however there was a false eyelash on the carpet. The staff were very friendly and apologetic for the state of the motel. The place has the potent to be really nice but unfortunately it falls short.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
1 out of 5
by A verified traveler

Posted 14 May 2024
When I called and spoke to staff prior to booking the lady told me there was a Black Bear diner attached for food, there was not, it was miles down the road. I saw pics of a very nice breakfast and she confirned there was breakfast, that was a lie as well. There was also prositutiin being done on the hotel grounds right down from my room. Was extremely disappointed and will not be returning there.
2 out of 5
by A verified traveler

Posted 14 May 2024
Customer service was great but overall the place itself was not great!! Dirty, mold, after 2nd night 2 rooms had broken windows, room/bathroom has no ventilation, room key didn’t work. Not the greatest experience after a 12 hour drive.
5 out of 5
by A verified traveler from salinas

Posted 13 May 2024
Great stay