Ratings based on 821 Verified Reviews

3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Great stay, would stay again the future
Comment from Hotel Management
6 Jun 2024 by Review team at stay inn hotel, Hotel Management
Thank you very much for finding us and choosing to stay with us. It is pleasing to know that you were happy during your stay and your overall experience was good. We appreciate the time taken to express your views. Nice comments are always encouraging for staff and the management. Hope to see you again when in Manchester.
4 out of 5
by A verified traveler

Posted 3 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Review team at stay inn hotel, Hotel Management
Thank you very much for finding us and choosing to stay with us. It is pleasing to know that you were happy during your stay and your overall experience was good. We appreciate the time taken to express your views. Nice comments are always encouraging for staff and the management. Hope to see you again when in Manchester.
5 out of 5
by A verified traveler

Posted 24 May 2024
Everyone was very helpful, and a nice easy walk to transportation and city center.
Comment from Hotel Management
27 May 2024 by Review team at stay inn hotel, Hotel Management
Thank you very much for finding us and choosing to stay with us. It is pleasing to know that you were happy during your stay and your overall experience was good. We appreciate the time taken to express your views. Nice comments are always encouraging for staff and the management. Hope to see you again when in Manchester.
5 out of 5
by A verified traveler

Posted 19 May 2024
Excellent and would definitely stay again. The only downside was the parking. We paid in advance for 2 spaces but these werent reserved and could only park if a space became free
Comment from Hotel Management
23 May 2024 by Review team at stay inn hotel, Hotel Management
Thank you very much for finding us and choosing to stay with us. It is pleasing to know that you were happy during your stay and your overall experience was good. We appreciate the time taken to express your views. Nice comments are always encouraging for staff and the management. Hope to see you again when in Manchester.
5 out of 5
by A verified traveler

Posted 4 May 2024
Comment from Hotel Management
23 May 2024 by Review team at stay inn hotel, Hotel Management
Thank you very much for finding us and choosing to stay with us. It is pleasing to know that you were happy during your stay and your overall experience was good. We appreciate the time taken to express your views. Nice comments are always encouraging for staff and the management. Hope to see you again when in Manchester.
4 out of 5
by A verified traveler

Posted 26 Apr 2024
It was an ideal hotel for the AO Arena
Comment from Hotel Management
23 May 2024 by Review team at stay inn hotel, Hotel Management
Thank you very much for finding us and choosing to stay with us. It is pleasing to know that you were happy during your stay and your overall experience was good. We appreciate the time taken to express your views. Nice comments are always encouraging for staff and the management. Hope to see you again when in Manchester.
1 out of 5
by A verified traveler

Posted 13 Apr 2024
Made a mistake by clicking wrong button, and wanted to pay before arrival, online chats cancelled the booking and told me to rebook. Rebooked and when i got their, they disregarded my booking and had to pay again.
1 out of 5
by A verified traveler

Posted 12 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Review team at stay inn hotel, Hotel Management
As you would know that Stayinn Hotel Manchester is a budget hotel and accredited 3 Star by the Tourism Board, Visit Britain. The management and the staff at the hotel endeavour to do their best to provide the best facilities and services at the price. There may be instances where these services may not be have been to the absolute expectations of some of the guests but 8 out 10 gave thumbs up for our services and the facilities provided. We are always working to improve and satisfy each and every one choosing to stay at our hotel. It appears that in your instance we did not meet your expectations and please accept our apology for the inconvenience that this may have caused.
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Great place for a night, rooms are a little on the small size but very clean and nice staff
Comment from Hotel Management
13 Apr 2024 by Review team at stay inn hotel, Hotel Management
Thank you very much for finding us and choosing to stay with us. It is pleasing to know that you were happy during your stay and overall experience was good. We appreciate the time taken to express your views. Hope to see you again when in Manchester
3 out of 5
by A verified traveler

It’s okay, not brilliant

Posted 5 Mar 2024 on Hotels
The room was okay, unfortunately the door needed locking with the key when you leave, and no one explained this, so my room was unlocked for a whole day with mice belongings in there. The bathroom that is set up for people with disabilities doesn’t take into consideration inside the bath. There is one grub rail and it is too low, very close To the bath useful for if you’re getting out, but if you’re stood taking a shower that same grab rail is no use. I would recommend a rail that is vertical so that someone like myself disabled but 6‘4“ tall still has somewhere to hold onto.
Comment from Hotel Management
19 Mar 2024 by Review team at stay inn hotel, Hotel Management
We refer to your comments that you posted on our agents website. First of all please accept our sincere thanks for taking your time to express your views and opinion about our hotel Stay Inn Hotel Manchester and the services we offered during your recent stay with us. We take our guests comments very seriously. Your comments are very important to us and the staff as it helps us to improve the services that the hotel has to offer.