Ratings based on 968 Verified Reviews

3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 3 May 2024
Staff had difficulty in confirming details; taxi service confirmation was not provided, had to follow up. Our room heater/air conditioner did not work, couldn’t service as it was the weekend. No one ever came on Monday April 29 or Tuesday April 30, but we were provided a stand alone heater and extra blankets.
5 out of 5
by A verified traveler

Posted 1 May 2024
The only bad point to the stay was how noisy it was.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
We stayed here for a football match, the hotel is perfect location for this, the tram makes it easy to travel around. We had to ask reception for extra pillows, also make sure you take your own kettle. Down side only two plugs. Great price for 3 adults needing a room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
2 out of 5
by A verified traveler

Posted 12 Apr 2024
Rooms are absolutely small
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Only complaint was pillows too hard , other than that ….very good value
1 out of 5
by A verified traveler

Posted 4 Apr 2024
Small dingy rooms, have to pay for the car park, overall terrible place to stay DO NOT BOOK HERE!!
1 out of 5
by A verified traveler

Posted 29 Mar 2024
Not good
2 out of 5
by A verified traveler

Posted 27 Mar 2024
Didn’t make me aware before hand that the car park was an extra charge and I had a tram line a few meters from my window which woke me up very early at regular intervals. Without the tram the experience would have been greatly improved