Ratings based on 976 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
We enjoyed our stay very much the only things i could grumble about would the poor flush on the toilet and the extractor fan not working. Overall a lovely stay with both tram lines easily accesible and close the quays for a lovely walk.
Comment from Hotel Management
20 May 2024 by AC Team, Hotel Management
Dear Samuel,Thank you for your 5Star review and highlighting few issues you have faced. I have shared your review with our maintenance manager for his review and imporvement.Best RegardsAc Team
by A verified traveler
Posted 19 May 2024
The staff were very friendly
Comment from Hotel Management
20 May 2024 by AC Team, Hotel Management
Dear Diane,Thank you for your review. I hope to serve you again soon.Best RegardsAC Team
by A verified traveler
Posted 10 May 2024
was ok, nothing special that stood out.
Comment from Hotel Management
11 May 2024 by ccdal, Hotel Management
Dear Julian,Thank you for sharing your feedback with us. We're glad to hear that your stay was satisfactory overall. If there's anything specific you think we could improve upon to make future visits more memorable, we'd love to hear it!Many thanks,The AC team
by A verified traveler
Posted 9 May 2024
Great for a short stay, staff very friendly
Comment from Hotel Management
11 May 2024 by ccdal, Hotel Management
Dear Lucero,Thank you for your positive feedback! We're glad you enjoyed your stay and found our staff friendly. We hope to welcome you back soon!Regards,The AC Team
by A verified traveler from Orlando
Posted 28 Apr 2024
Great
Comment from Hotel Management
28 Apr 2024 by ccdal, Hotel Management
Dear Georgette,Thank you so much for your feedback! We truly appreciate your support and hope to continue exceeding your expectations in the future.Warm Regards,The AC Team
by A verified traveler
Posted 28 Apr 2024
Lovely experience will stay again
Comment from Hotel Management
28 Apr 2024 by ccdal, Hotel Management
Dear Dippz,Thank you for taking the time to complete our guest satisfaction survey.Looking forward to serving you again soon! Best Regards,The AC Team
by A verified traveler
Posted 14 Apr 2024
Hotel was great and very clean, the only 2 things that let it down for me was, the bed was really, really hard, which i grant you is a personal taste but the other is parking..it says on Expedia that parking is available. However it is really limited and the car park is shared with another hotel. I dont think its 'patrolled' as its ANPR and you have register and pay inside the hotels but there are a hell of alot of vehicles parked outwith bays and it's horrendous to get out of the spaces as there are cars parked eveywhere, parked on corners and against walls and motorcycle spots. It really needs to by highlighted in the description that are limited spaces as i chose this hotle specifically because it said parking available.
Comment from Hotel Management
15 Apr 2024 by ccdal, Hotel Management
Dear Michael,Thank you for your feedback. We're glad you enjoyed your stay overall. We apologize for any inconvenience with the bed firmness and parking situation. We'll address these issues to enhance future experiences. We hope to welcome you back for a more enjoyable stay.Best regards,The AC Team
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
18 Apr 2024 by AC Team, Hotel Management
We truly appreciate your 5/5 rating. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another wonderful experience.
by A verified traveler
Posted 25 Mar 2024
Great location, Old Trafford was easily walkable!
Comment from Hotel Management
28 Mar 2024 by AC Team, Hotel Management
We're delighted to hear that our location was convenient for you, especially with Old Trafford within walking distance! We strive to offer our guests the best possible experience, and it's fantastic to know that our proximity to local attractions added to your enjoyment. Should your travels bring you back to the area, we'd love to host you again!
by A verified traveler
Posted 17 Mar 2024
My recent stay at AC Hotel by Marriott, Manchester Salford Quays was exceptional. From the warm welcome at check-in to the warm room and impeccable service, every aspect exceeded my expectations. The dining experience was delightful, the facilities top-notch, and the staff went above and beyond to ensure a memorable stay. I highly recommend AC Hotel by Marriott, Manchester Salford Quays for anyone seeking a warm relaxing retreat.
Comment from Hotel Management
24 Mar 2024 by ccdal, Hotel Management
Dear Djany rossana,Thank you your comments, it was a pleasure serving you, and we are delighted to hear that you had a positive experience. Your feedback encourages us to continue striving to excellence in what we do.We hope to have you back again soon!Warm Regards,The AC Team
