Ratings based on 787 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Very good
5 out of 5
by A verified traveler from FPO

Posted 26 Apr 2024
We were using public transportation, so it's easy to get from the train station to the hotel using the metro. Then, you can walk to a nice little mall, a great trattoria and pizzeria, and the salernitana stadium.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
5 out of 5
by A verified traveler from Denver

Posted 12 Oct 2023
This property is terrific. I saw some negative reviews and can’t believe that they were talking about the same property. Room was excellent and clean. Staff was very helpful and friendly. Parking was the most convenient that we encountered during our entire trip in Italy.
2 out of 5
by A verified traveler

Posted 24 Sep 2023
This property needs full renovation ... Looks way better in pictures .. Staff in restaurant was pleasant .. Front desk girl at check in was not very welcoming. She made me feel like "check in and leave me alone "
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 5 Sep 2023
Lovely hotel in convenient area. Underground parking was great! Lovely pool, clean rooms.
4 out of 5
by A verified traveler

Posted 31 Aug 2023
Solamente disconforme porque la piscina estuvo cerrada los dos días que estuvimos hospedados. El hotel nos dijo que era por problemas meteorologicos pero el 30 agosto habia sol y no llovio en todo el dia. Me parecio una excusa ya q no habia ningun riesgo meteorologico. Solo un poco de viento pero mucho sol y ninguna nube. El resto estubo todo perfecto hotel limpio desayuno muy bueno personal profesional y restaurante con menu razonable
1 out of 5
by A verified traveler

Posted 19 Aug 2023
Room aircon didnt work properly...unable to sleep and aircon fan making a loud noise. No solution offered by reception staff.. Not a novotel experience
5 out of 5
by A verified traveler

Posted 2 Aug 2023
I was not informed about inserting the key card in a special socket in order to activate the lights in the room. In order to use the elevator you needed to insert the key and was not very easy to use or responsive. Breakfast was included and it was good. I will stay again.