Ratings based on 606 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 May 2024
Hotel was in a very convenient place a little under 10 minute walk from the Salerno train station. The Main Street with all of the cafes and shops is right down the street. and the waterfront is about 2 blocks away. Everything about the hotel was great but we did wish that the showers had a handle option as well, that would be our only request.
5 out of 5
by A verified traveler

Posted 17 May 2024
Excellent location, good staff service.
5 out of 5
by A verified traveler

Posted 16 May 2024
Clean, no frills hotel which was great for the one day stopover we had before our early morning train to Florence. Comfortable beds, accommodating staff who pulled together an impromptu travel breakfast for us at 5:30am (restaurant didn't open until 7am). Good location on main pedestrian walkway / road, relatively near the waterfront / port and 5 min walk from the train station.
3 out of 5
by A verified traveler

Posted 15 May 2024
Location is central in old town in the midst of shopping and restaurant. However the street in front of the hotel is undergoing heavy road work and is blocked off. It looks terrible and difficult to walk with luggage. While the room and hardware are new and good, the software needs to improve. Apparently with so much hi tech installation (there are 6 buttons to control lights and air-con) u cannot adjust the temp in your room! U need to call front desk and they can adjust your temp. We were feeling old despite having a large room with a separate sitting room, and had to call them as we thot the thermostat was out of order! No one told us about it. The front desk is quite u friendly - when we asked them if they provide body lotion, they just said no without any attempt to offer a solution. How can a 4 star hotel don’t have basic toiletries.
4 out of 5
by A verified traveler

Posted 8 May 2024
Property is centrally located. It is close to train station and old town. There are many shops and restaurants nearby.
5 out of 5
by A verified traveler

Posted 8 May 2024
Beautiful spot close to the water. Staff was friendly and accommodating. We really enjoyed our time at Salerno. Only negatives was construction in front of hotel was very loud starting at 7:40 but we were up early and out exploring so not a huge impact and spotty wifi. Highly recommend!
5 out of 5
by A verified traveler from San Diego

This traveler left a rating score only Posted 1 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

Posted 9 Apr 2024
The breakfast is good. They offer hot sausage and scrambled eggs. Good options for drinks. A lot of fresh fruits. I will stay there again. Shower is nice.
4 out of 5
by A verified traveler from Calgary

Posted 7 Apr 2024
Overall, the hotel is in a great location by the beach, shopping and train station. Knocked off a star because the TV WIFI for Netflix, Prime etc was not functioning and the staff had no ETA when it would be functioning again. Was relying on this service for the kids on downtime during the day.