Ratings based on 16 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sun Lakes
Posted 18 Jul 2023
Don’t go to this place, or his other Iris B&B / Inn. Terrible location, and nothing works. Supposed to have breakfast included - but nothing! very noisy - street traffic and honking is awful. Sleeping isn’t easy. He used my balcony as a towel drying place, which meant workers were in and out. Again, nothing works. Security box, A/C, TV, even the shower - a bolt on the shower door handle fell off while I was showering and rolled into the drain. The guy now claims he’s going to sue me for the cost of the plumber who fixed it. As if his cheap shower falling apart is my fault. But worst of all, after I said I’d had enough and was leaving after 2 nights of a planned 4 night stay, he repeatedly told me (and texted) that he’d give me a refund for the last 2 nights. But when Expedia called him to confirm, he refused to refund the last 2 days. He’s a complete liar, and in subsequent texts about this he threatened me. Yes - unbelievable! AND said he was going to call the police because I called him a liar, which he claims is against Italian law. DO NOT STAY HERE! I have no idea how his ratings are high - probably friends and family pumping up the numbers. The owner is Christian Guadagno and he’s truly evil. I use Expedia ALL the time - Gold member - and this was the WORST experience ever. Stay away. He doesn’t deserve your money and you’ll have a terrible time if you stay there.
Comment from Hotel Management
24 Oct 2023 by Christian, Hotel Management
gentlemen and operators of hotel and non-hotel facilities, be careful of this guest, it is the first time this has happened to me in 10 years of activity. he made it all up, he had only booked a room and demanded breakfast, he damaged my bathroom and shower. he claimed that I had another structure and said imaginative things. I noticed it immediately when he arrived, because he didn't look at me and was trembling. definitely a person to stay away from. at the end of the stay he also wanted a refund for the nights spent in my b&b.
by A verified traveler
Posted 17 Jul 2023
Comment from Hotel Management
24 Oct 2023 by Christian, Hotel Management
Dear Mr. Justin, thank you for your preference and your wonderful words. We are happy to have had you as our guest and that you enjoyed your stay. Hoping to see you again soon, a cordial greeting from all the Acquamarina Staff!
by A verified traveler
Posted 11 Jul 2023
Amazing location, just few minutes walk from the train/bus station, shopping, restaurants and beach.
Clean, friendly staff, breakfast and coffee included.
Comment from Hotel Management
24 Oct 2023 by Christian, Hotel Management
Dear Mrs Bibiana, thank you for the preference given to us and the splendid words, we are happy to have had you as our guest and that you enjoyed your stay. Hoping to see you again soon, a cordial greeting from all the Acquamarina Staff!
by A verified traveler
Posted 19 Jun 2018 on Hotels
Very clean. A great deal for the price. A bit off the beaten path in Salerno, but easy walk to everything. Breakfast is not served, but just a table with prepackaged food. This was the only drawback if you are expecting more. The dining nearby more than makes up for this.
Comment from Hotel Management
25 Jun 2018 by Christian, Hotel Management
Gentilissimo Cliente, grazie per la preferenza accordataci e le splendide parole, siamo felici di averla avuto nostro ospite e che il soggiorno sia stato di suo gradimento. Augurandoci di ritrovarvi presto, un cordiale saluto da tutto lo Staff di Acquamarina!
by A verified traveler
Posted 12 Jun 2018
Comment from Hotel Management
11 Dec 2018 by Christian, Hotel Management
Gentilissimo Cliente grazie per la preferenza accordataci e le splendide parole, siamo felici di averla avuto nostro ospite e che il soggiorno sia stato di suo gradimento. Augurandoci di ritrovarvi presto, un cordiale saluto da tutto lo Staff di Acquamarina!
by A verified traveler
Posted 13 Jul 2023
La struttura è accogliente, la camera pulita. Nel complesso, tutto abbastanza semplice, ma comodo. Dalla stazione, una piacevole passeggiata.
Comment from Hotel Management
24 Oct 2023 by Christian, Hotel Management
Gentilissima Sig.ra Letizia grazie per la preferenza accordataci e le splendide parole, siamo felici di averla avuta nostra ospite e che il soggiorno sia stato di suo gradimento. Augurandoci di ritrovarla presto, un cordiale saluto da tutto lo Staff di Acquamarina!
by A verified traveler
Posted 4 May 2023 on Hotels
Comment from Hotel Management
4 May 2023 by Christian, Hotel Management
Gentilissimo Sig. daniel grazie per la preferenza accordataci, siamo felici di averla avuto nostro ospite e che il soggiorno sia stato di suo gradimento. Augurandoci di ritrovarla presto, un cordiale saluto da tutto lo Staff di Acquamarina!
by A verified traveler
Posted 17 May 2022 on Hotels
Comment from Hotel Management
4 May 2023 by Christian, Hotel Management
Gentilissima Sig.ra Maria grazie per la preferenza accordataci e le splendide parole, siamo felici di averla avuta nostra ospite e che il soggiorno sia stato di suo gradimento. Augurandoci di ritrovarla presto, un cordiale saluto da tutto lo Staff di Acquamarina!
by A verified traveler
Ok
Posted 5 Sep 2019 on HotelsTutto ok.
Comment from Hotel Management
5 Oct 2019 by Christian, Hotel Management
Gentilissima Sig.ra Laura, grazie per la preferenza accordataci e le splendide parole, siamo felici di averla avuta nostra ospite e che il soggiorno sia stato di suo gradimento. Augurandoci di ritrovarla presto, un cordiale saluto da Acquamarina!
by A verified traveler
Posted 30 Nov 2018 on Hotels
Comment from Hotel Management
7 Dec 2018 by Christian, Hotel Management
Gentilissima Sig.ra Antonietta, grazie per la preferenza accordataci e le splendide parole, siamo felici di averla avuta nostra ospite e che il soggiorno sia stato di suo gradimento. Augurandoci di ritrovarla presto, un cordiale saluto da Acquamarina!
