Ratings based on 114 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Great stay
Comment from Hotel Management
7 Jun 2024 by Radisson Salem, Hotel Management
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler
Posted 7 Apr 2024
Service was excellent.
Bathroom Flor mat and hand towels are poor quality.
Comment from Hotel Management
8 Apr 2024 by Radisson Salem, Hotel Management
Dear Kowriah,Thank you for your feedback! We are delighted to hear that you found our service excellent. We appreciate your input regarding the bathroom floor mat and hand towels, and we will definitely look into improving their quality. We hope to welcome you back soon for an even better experience.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler
Posted 15 Feb 2024
the bed was comfortable, the room was spacious, and the food was good.
Comment from Hotel Management
17 Feb 2024 by Radisson Salem, Hotel Management
Dear Gowri,Thank you for your kind words! We're thrilled to hear that you found our bed comfortable, room spacious, and food delicious. We aim to create a comfortable and enjoyable experience for all our guests, and we're glad we achieved that for you. We appreciate your feedback and hope to welcome you back soon for another great stay.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler
Posted 28 Dec 2023
Everything was great
Comment from Hotel Management
28 Dec 2023 by Radisson Salem, Hotel Management
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler
Posted 21 Dec 2023
We booked this hotel for 1 night.
We were traveling with parents and child.
This is quite good 4 star hotel. It has restaurants and bar available.
Food service can be improved , for example we had ordered briyani and it took 40 mins to prepare and that too also after couple of reminders.
Hotel staff is polite and helpful.
This hotel also has kids play area.
Comment from Hotel Management
22 Dec 2023 by Radisson Salem, Hotel Management
Dear Jitendra,Thank you for choosing Radisson Salem for your stay and for sharing your feedback. We are delighted to hear that you found our hotel to be a good 4 star property with restaurants and a bar. We appreciate your feedback regarding the food service and apologize for the delay in preparing your briyani. We will address this with our team to ensure prompt service in the future. It is great to know that you found our staff to be polite and helpful, and that you enjoyed the kids play area. We look forward to welcoming you back soon for another wonderful experience.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler from Santa Clara
Posted 18 Nov 2023
Good hotel with good buffet and great customer service
Comment from Hotel Management
18 Nov 2023 by Radisson Salem, Hotel Management
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler
Posted 8 Nov 2023
I liked the room real-estate, Food and amenities. I didn't like the fact that bathroom has a transparent panels which is not conducive for non-couples. Please install some drapes that could be pulled down to block the transparent panels in the bath-room.
Comment from Hotel Management
9 Nov 2023 by Radisson Salem, Hotel Management
Dear Senthil,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our room real-estate, food, and amenities. We appreciate your suggestion regarding the bathroom panels, and we'll definitely look into installing drapes to provide more privacy. We hope to welcome you back soon for another great stay!Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler from East York,
Posted 20 Oct 2023
Very good service. Friendly staff
Comment from Hotel Management
21 Oct 2023 by Radisson Salem, Hotel Management
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler
Posted 1 Oct 2023
This hotel has never disappointed me. My birth town is only 4 miles from the hotel. I have been staying here since 2013 every time I visit Salem. Staff very helpful and courteous. I highly recommend this hotel
Comment from Hotel Management
3 Oct 2023 by Radisson Salem, Hotel Management
Dear Sankari,Thank you so much for your wonderful review! We're delighted to hear that you've been a loyal guest since 2013 and that our staff has always been helpful and courteous. We appreciate your recommendation and look forward to hosting you again on your next visit to Salem!Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.
by A verified traveler
Posted 10 Sep 2023
Well maintained property.
