Ratings based on 661 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Liked the staff a lot. Room was clean except the floor is pourous and needed a deep scrub. Housekeeping cleaned during our stay.. Front desk man was nice. Trains are loud, poor insulation. Gap at bottom of door. I had to lay a towel down. Pool was and has been closed for a long time.
by A verified traveler
Posted 1 Jun 2024
It is a good motel. Could use a freezer with the refrigerator.
by A verified traveler
Posted 26 May 2024
Friendly staff, clean rooms
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 19 May 2024
The front desk staff was amazing!!
Comment from Hotel Management
30 May 2024 by Brand Experience Team, Hotel Management
Hi Cheryl,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
by A verified traveler
Posted 18 May 2024
Where do I begin?. They didn’t have our right room when we got there so they gave us a single room when we requested to doubles and a handicap accessible one and they gave us upstairs which we could not do had to take a single downstairs. The room was dirty had Insects termites all over the room. I don’t know it was just awful and so then they gave us a new room the next day, and it was floors were cracked. None of the outlets worked. The sink wouldn’t drain. You could not regulate the shower water overall just a horrible experience except for Graham in the front office. He was amazing and tried his best to accommodate us very nice young man deserves praise but other than that the hotel I will never stay at again .
Comment from Hotel Management
30 May 2024 by Brand Experience Team, Hotel Management
Hi Cheryljean,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
23 May 2024 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 4 May 2024
WiFi very bad
Comment from Hotel Management
15 May 2024 by Brand Experience Team, Hotel Management
Hi Ali, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6
by A verified traveler
Posted 24 Apr 2024
