Ratings based on 652 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 4 May 2024
WiFi very bad
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 21 Apr 2024
It has a small parking lot however it is a clean and neat place
Comment from Hotel Management
2 May 2024 by Brand Experience Team, Hotel Management
Hi Regina, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6
by A verified traveler
Posted 19 Apr 2024
Noisy at night with trains close by and loud banging noises from next door room.
Comment from Hotel Management
2 May 2024 by Brand Experience Team, Hotel Management
Hi Dwayne, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
by A verified traveler
Posted 16 Apr 2024
Kind, friendly staff. Very nice rooms.
Comment from Hotel Management
24 Apr 2024 by Brand Experience Team, Hotel Management
Hi VWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
by A verified traveler
Posted 14 Apr 2024
Black mold in bathroom, room needs maintenance. Noisy, people being loud at all hours of the night with no recourse. Extremely rude front desk agent at check in. Had an ID policy for all guests that wasn't posted.
Comment from Hotel Management
24 Apr 2024 by Brand Experience Team, Hotel Management
Hi ShaneThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
by A verified traveler
Posted 14 Mar 2024
Place is dirty got sick the whole time I stayed.sink is not working properly always cluck mold and dusty.
by A verified traveler
Posted 23 Feb 2024
Multiple people tried opening my door throughout the night. Did not feel safe. Woken up by the front desk at 8am asking me “why are you here?” “No one is suppose to be in this room.” Unorganized management. Extremely dissatisfied.
Comment from Hotel Management
6 Mar 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A verified traveler
Posted 12 Feb 2024
My only issue is that between 9:45 and 10 am the cleaners come knocking on your door fully expecting you gone. I'd stay again but was a jerk to them the second time it happened and told the clerk it's incredibly disrespectful when check out time is 11am. I got there at 1130-1145 pm and didn't get to sleep until probably 1 or 2.
P.s. I usually always leave by 10:30 anyways and today left at 10am 5 minutes after they bothered me for an hour of what I paid for at 75 dollars a night but really about 12 hours.
Comment from Hotel Management
21 Feb 2024 by Brand Experience Team, Hotel Management
Hi Jacob,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
