Ratings based on 276 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Oct 2024
A nicely renovated hotel, rooms are small but nicely done. Unfortunately the beds are horrendous, honestly the hardest I have ever slept in. I went for dinner downstairs and the staff seemed confused and one young man behind the bar was too busy trying to be cool than actually providing good service. Food was very delicious and plenty of it. A real mixed bag here!
Comment from Hotel Management
19 Oct 2024 by Criterion hotel Sale , Hotel Management
Thank you so much for your feedback.
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Safe and Quiet Over priced I think
Comment from Hotel Management
11 Oct 2024 by Criterion Hotel , Hotel Management
Thank you so much for your feedback.
5 out of 5
by A verified traveler from preston

Posted 29 Aug 2024
Great location. Clean rooms
Comment from Hotel Management
31 Aug 2024 by ., Hotel Management
thank you so much for your feedback.
5 out of 5
by A verified traveler

Posted 9 Aug 2024
The staff are friendly and helpful and room was clean and accommodating
Comment from Hotel Management
9 Aug 2024 by Criterion Hotel , Hotel Management
Thank you so much for your feedbck.
5 out of 5
by A verified traveler

Posted 14 Jul 2024
Quite room modern furniture
Comment from Hotel Management
14 Jul 2024 by Criterion Hotel , Hotel Management
Thank you so much for your feedback.
5 out of 5
by A verified traveler

Posted 13 Jul 2024 on Wotif
Beautifully appointed hotel. Sensor lighting in corridors. Dined in house, so convenient. Food and wine delicious. Large spacious room with king bed. Staff very friendly and obliging. Rex on reception very warm and welcoming and made suggestions of places to visit.
Comment from Hotel Management
14 Jul 2024 by Criterion Hotel , Hotel Management
Thank you so much for your feedback.
5 out of 5
by A verified traveler

Posted 11 Jul 2024 on Wotif
Very neat , beautiful restaurant n bar and staff were very friendly. Best espresso martini we’ve ever had. Cheers to the young lady who made it. Perfect way to end the night. Thank you .
Comment from Hotel Management
14 Jul 2024 by Criterion Hotel , Hotel Management
Thank you so much for your feedback.
5 out of 5
by A verified traveler

Posted 7 Jul 2024
Very comfortable
Comment from Hotel Management
14 Jul 2024 by Criterion Hotel , Hotel Management
Thank you so much for your feedback.
5 out of 5
by A verified traveler

Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by Rex, Hotel Management
Thank you so much for your feedback.
4 out of 5
by A verified traveler

Posted 7 Jun 2024
Adequate for an overnight stay. Very basic but clean
Comment from Hotel Management
8 Jun 2024 by Rex, Hotel Management
Thank you so much for your feedback