Ratings based on 79 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Lovely staff, couldn’t have been more helpful. Food very good. Just thought room needed a bit of tiding/painting, bathrooms needed re grouting etc. it didn’t affect our stay, but is top money and except it to be right. We stayed in a sea view room with doors to open but no window to let any air in. So it was the door open which not sure on security of that. And there was no air-conditioning. All in all a lovely place.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Amelia, Hotel Management
Dear Nathan, Thank you for taking the time to review your stay with us. We hope you had a wonderful time at South Sands. We look forward to welcoming you back soon.Best Wishes, Amelia
by A verified traveler
Posted 22 Apr 2024
Always a lovely time
Comment from Hotel Management
24 Apr 2024 by Amelia, Hotel Management
Dear Vanessa, Thank you for taking the time to review your stay. We are so pleased to hear that you consistently have a lovely time with us! Thank you for your continued support, and we look forward to welcoming you back in the future!Best Wishes, Amelia
by A verified traveler from Hurstpierpoint
Posted 18 Apr 2024
Comment from Hotel Management
13 May 2024 by Amelia, Hotel Management
Dear Anthony, Thank you for taking the time to review your stay. Your feedback is invaluable, and we would like to learn more about what went wrong so we can address it promptly. Please contact our team. Best Wishes, Amelia
by A verified traveler
Posted 13 Apr 2024
Very comfortable and welcoming. Good quality facilities. Excellent restaurant.
Shame about the weather, but a good place to hide from the rain.
Comment from Hotel Management
24 Apr 2024 by Amelia, Hotel Management
Dear Beryl, Thank you for taking the time to write about your stay with us. We are thrilled to hear that you found your stay to be very comfortable and welcoming! It's great to know that you enjoyed our good quality facilities and excellent restaurant. While it is unfortunate about the weather, we are glad that our hotel provided a cosy retreat from the rain. We hope to have the pleasure of welcoming you beck for another enjoyable stay, hopefully with better weather next time!Best Wishes, Amelia
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Amelia, Hotel Management
Dear Terry, Thank you for taking the time to feedback about your stay with us. We hope you had a wonderful break at South Sands and we cannot wait to welcome you back!Best Wishes, Amelia
by A verified traveler
Posted 3 Mar 2024
This hotel offers warmth and personality. The customer service is perfect both for humans and dogs. The sea views from the room is fantastic, you can hear the waves as you fall asleep. Third visit.
Comment from Hotel Management
12 Mar 2024 by Amelia, Hotel Management
Dear Diana, Thank you very much for your kind words and for choosing to stay with us for the third time. We are delighted to hear that you appreciate the warmth and personality of our hotel, as well as our commitment to exceptional customer service for both humans and their furry companions. It is wonderful to know that you have enjoyed the fantastic sea views from your room and the soothing sound of the waves lulling you to sleep. We are truly grateful for your continued loyalty and we can not wait to welcome you back for many more enjoyable stays in the future. Best Wishes,Amelia
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
20 Feb 2024 by Amelia, Hotel Management
Dear mrThank you for taking the time to review your stay. We hope you had a wonderful time at South Sands and intend to return soon. Best Wishes, Amelia
by A verified traveler
Posted 2 Feb 2024 on Hotels
Very happy with our stay despite gloomy damp weather!
Comment from Hotel Management
2 Feb 2024 by Amelia, Hotel Management
Dear John,Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had a wonderful stay with us, even despite the less-than-ideal weather. Best Wishes, Amelia
by A verified traveler
Posted 21 Jan 2024
We booked just one night away from the kids. Mid-January so weather wasn’t great but it’s lovely cozy hotel. Salcombe is easily walkable and the views are fantastic. The food in the restaurant was very good, both the evening meal and breakfast were excellent and the views looking out of the beach and across the estuary from the table really make it. Very enjoyable stay.
Comment from Hotel Management
22 Jan 2024 by Amelia, Hotel Management
Dear Mr Tristan,I am thrilled to hear that you had a wonderful one-night getaway! It sounds like you made the most of your time in Salcombe despite the not-so-great weather. We are all happy to know you had such an enjoyable stay, and hope it provided the relaxation and break you were looking for. The South Sands Team looks forward to welcoming you back soon!Best Wishes, Amelia
