Ratings based on 37 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2023 on Hotels
by A verified traveler
a disappointing stay
Posted 8 Dec 2023 on HotelsI would have liked to give a 5 star rating. The hotel is beautiful and the staff very nice.
I booked this for my parents' wedding anniversary. I even called and emailed (from the US) to make sure that they had flowers in their room and that I was billed for them. I was billed for them but so were my parents. It took another phone call from my dad after he came home and talked to me to straighten it out. When they were at the hotel nobody could tell them where the flowers were coming from and he was presented with a bill.
The other mishap was that the hotel room was freezing when they arrived. It took the staff several hours to correct it. My mother was packing to go home when the room finally got warm.
As I said the room was beautiful but my parents were unable to turn off the bright bathroom light overnight. They asked staff and they told them that is impossible to turn off the light (Bathroom had a glass door!).
I wanted them to have a special experience for their 50th wedding anniversary, especially since my mother had always talked about staying in your hotel, but I have to conclude that it was very disappointing.
They did get reimbursed for the flowers in the end.
by A verified traveler
Posted 19 Oct 2023 on Hotels
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Amazing
Posted 31 Aug 2023 on HotelsWonderful place, enjoyed the spa and the fine dining and not least the view from the room
by A verified traveler
Posted 10 Apr 2023 on Hotels
by A verified traveler
Posted 23 Mar 2023 on Hotels
by A verified traveler
Posted 21 Jun 2022 on Hotels
by A verified traveler
Posted 15 May 2022 on Hotels
by A verified traveler
Posted 12 Aug 2020 on Hotels
