Ratings based on 13 Verified Reviews

4.9 out of 5
4.8 Room cleanliness
4.9 Service & staff
4.5 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Apr 2024
It was my first time visiting Kyoto and I picked this hotel due to its great reviews. The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel. I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas. I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up. Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever. The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
We liked the kindness of the staff. They were very eager to help but language difficulty with most of the staff. It would be helpful that the staff could propose and arrange activities. The environment was very beautiful and peaceful. Easy acces to Kyoto by train.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
The hotel is in a picturesque area away from the main city surrounded by nature. The room was exquisite, the amenities were wonderful and the staff are so accommodating and pleasant. Probably the best hotel experience we’ve ever had. Would only recommend more transportation options to get into downtown Kyoto.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 31 Jan 2024
The best hotel we have ever stayed in. BEAUTIFUL location surrounded by nature, and the staff was incredible. Very clean, amazing food, and we will absolutely be back on our next visit to Japan!
Comment from Hotel Management
12 Feb 2024 by moksa Rebirth Hotel, Hotel Management
Thank you for your stay.Glad you are satisfied with our hotel.We look forward to having you back.
5 out of 5
by A verified traveler

Posted 31 Oct 2023
Very nice hotel, surrounding so tranquil. Staff were nice and helpful. Hotel even better than it looked on website photos
Comment from Hotel Management
1 Nov 2023 by moksa, Hotel Management
Thank you for your stay. The hotel looks like a completely different hotel depending on the season. Please come again in a different season. We are waiting for your next stay with cherry blossoms, fresh greenery, autumn leaves, and snow.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024
5 out of 5
by A verified traveler

Posted 24 Apr 2024
お庭が綺麗でとても癒されました。
5 out of 5
by A verified traveler

Beautiful Hotel outside of Kyoto

Posted 19 Mar 2024 on Hotels
Beautiful hotel with very friendly staff. The location is a bit outside of Kyoto in a very beautiful and quiet surrounding. The rooms are very nice and I had a nice bathroom with a huge bathtub and also nice views of the beautiful garden. The only thing I didn't like was the breakfast and there was also no in-house dining in the evening
5 out of 5
by A verified traveler

Posted 6 Mar 2024
サービス、料理、最高でした。 部屋が早く準備できたとのことで、1時間早くチェックインできました