Ratings based on 74 Verified Reviews

4.3 out of 5
79% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by mzm, Hotel Management
MERCI !!Bien à vous
5 out of 5
by A verified traveler

Posted 14 Jun 2023
This is a former abbey partially converted to a hotel . There is an awesome cathedral on the property and the most unique musical carousel that allows you to play instruments as it turns. We had rooms with showers although there are also less expensive rooms with showers down the hall. The main commercial street with restaurants etc is a 10 minute walk. Free parking; no TVs. Extremely restful and charming.
Comment from Hotel Management
15 Jun 2023 by mzm, Hotel Management
Thank you, glad you enjoyed it !
5 out of 5
by A verified traveler

Posted 22 Aug 2022 on Hotels
Comment from Hotel Management
5 Sep 2022 by MZM, Hotel Management
BonjourMerci pour votre retour. Nous sommes ravis que cette expérience vous ait plu et espérons vous revoir prochainement.
4 out of 5
by A verified traveler

Totally unique experience, but not in a heatwave

Posted 16 Jul 2022 on Hotels
This is a property unlike any I have ever stayed in before. The abbey is almost 1000 years old and is filled with music. Musicians are hosted there and practice all day long amidst a calm and shady courtyard. An amazing restaurant sits just outside the abbey doors. This would be absolutely divine in the autumn or spring. It was not divine during a summer heatwave. The day we arrived, the temperature in Saintes passed 40 degrees C (104 F). The abbey does not have AC (understandable) and did not provide fans (less understandable). We had the one room with a private bath, but this was humid and the shower stall was very small--which made it difficult for tall people to use. It was also still above 30C when we tried to sleep for the night. We could not leave the window open very widely because of mosquitos. So we did not sleep well. The staff was lovely, though the nature of the property means that the reception is staffed for only a few hours a day. The breakfast was also good and filling. Overall, this is a wonderful property for Classical Music lovers during certain times of the year. I would avoid it during the summer, unless the staff is able to provide strong fans or some other cooling for rooms.
Comment from Hotel Management
20 Jul 2022 by MMP, Hotel Management
Thank you, we have taken note of your comments. This extraordianry heatwave is exceptional, usually the thick stone walls keep the rooms at a more reasonable temperature.
5 out of 5
by A verified traveler

Posted 10 Jul 2022 on Hotels
Comment from Hotel Management
20 Jul 2022 by MMP, Hotel Management
Thank you
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2021
4 out of 5
by A verified traveler

Posted 4 Sep 2019
Comment from Hotel Management
6 Sep 2019 by MP, Hotel Management
Merci pour votre retour
5 out of 5
by A verified traveler

Posted 3 Sep 2019
Great location and room. The abbaye is beautiful and the rooms are very quiet. Good parking.
Comment from Hotel Management
4 Sep 2019 by MP, Hotel Management
Thank you !
5 out of 5
by A verified traveler

Tranquil stopover.

Posted 8 Apr 2019 on Hotels
We stayed one night. The abbey was beautiful and very peaceful. Amazing to stay in such an old building with great features such as vaulted ceilings. Our room was simple but had all our needs. Was a bonus to have private bathroom but there were plenty of bathrooms it seemed. We booked full breakfast but you could choose to have just coffee and croissant and pay less if desired. Amazing
Comment from Hotel Management
10 Apr 2019 by MP, Hotel Management
Thank you for your feedback, we delighted that you enjoyed your visit Regards