Ratings based on 276 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
The probably listed from reviews, three stars. How this happened is beyond me. I booked two rooms one with two separate beds. The reception said there is one room with one bed and one child’s bed. I said that fine and paid. Went to the room and it was one beds. Went back in to correct it and she said says you booked two rooms with one bed. Not the case, even she said one room with two separate beds. I said ant the room with the two separate beds and she charged me an inconvenience fee of $30.
The rooms were very subpar at best, old lighting poor window treatment and the bathroom not very clean. The scary thing is the lighting in the hall ways and by the elevator was dark and lights were off. You can find a light switch and turn on the very low lights gets and a few minutes lighter they turn off. My granddaughter didn’t feel safe.
This place is an older hotel that’s poorly and cheaply restored and not worth staying at. Not for families. The two stars is for the breakfast which was fine.
When I wanted to complain to the manager he turned away and went to his office to let the front girl to handle my issue. Hotel get a ‘0’ and the breakfast a 2. For a man wanting a no fuss place and doesn’t care about service, this might work for you, but not me and my family.
by A verified traveler from Franklin
Posted 27 May 2024
Nothing special or outstanding. A clean place to put your head.
by A verified traveler from Waterbbury
Posted 26 Aug 2023
It’s a nice property very clean and the staff is very nice
by A verified traveler
Posted 29 Jul 2023 on Hotels
by A verified traveler
Posted 19 May 2023 on Hotels
by A verified traveler
Overrated.
Posted 24 Apr 2023 on HotelsNot sure how it earned such a high rating. Two adults and a teenager could barely manoeuvre around the beds. Restaurant was very ordinary.
Comment from Hotel Management
25 Apr 2023 by La Réception, Hotel Management
On behalf of our entire team, I would like to apologize to you. Your satisfaction is very important to us, and we will use your feedback to make improvements to ensure we provide a better experience for our future guests. We hope that you will consider staying with us again, so that we can have a second chance to provide you with a superior experience.
by A verified traveler
Posted 20 Apr 2023 on Hotels
Comment from Hotel Management
21 Apr 2023 by Laurane, Hotel Management
Nous vous remercions pour votre séjour et vos appréciations. Nous sommes ravies que vous ayez passé un bon moment à l’Hôtel le Sainte Mère. Au plaisir de vous accueillir lors d’un prochain séjour.
by A verified traveler
Brittany motorcycle tour Sept 2022
Posted 2 Oct 2022 on HotelsA French speaking hotel, friendly staff, good selection of food available for both evening meal and breakfast. Our room was facing the main road, and this was a 24-hour main road so there was traffic noise throughout the night.
A short walk from Sainte-Mere-Eglise.
by A verified traveler
Posted 8 Sep 2022 on Hotels
by A verified traveler
Posted 30 Aug 2022
The hotel is really close to the autoroute, so its good for a short stop for getting the ferry. The room is nice and clean. Breakfast and dinner are good but expensive. Unfortunately no vegetarien option for dinner.
