Ratings based on 290 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Carine, Hotel Management
Monsieur, Suite à votre récent séjour, nous vous remercions d'avoir répondu à notre enquête de satisfaction. Au plaisir de vous accueillir à nouveau, Bien cordialement,
by A verified traveler
Perfect location
Posted 12 Sep 2023 on HotelsCute town. Hotel walking distance to many shops, restaurants, beach and more!
Comment from Hotel Management
12 Sep 2023 by Dominique, Hotel Management
Dear Laura,Thank you for this great mark of confidence. We are all so happy you enjoyed your stay with us.Best regards
by A verified traveler
Great stay
Posted 20 Aug 2023 on HotelsThis was a great little hotel close to shops and restaurants in Saint Maxime and a short drive to Saint Tropez. The woman at the front desk was so friendly and helpful- spoke English, German and French (all the languages in our group!). The breakfast was amazing. Rooms are small but very clean, comfortable. Parking across the street.
Comment from Hotel Management
27 Aug 2023 by Carine, Hotel Management
Dear Daniel, We thank you for your comment. That's very kind of you and I'm very touched by your message. We hope to welcoming you for your next stay. Best regards,
by A verified traveler
Posted 13 Aug 2023 on Hotels
Comment from Hotel Management
13 Aug 2023 by Dominique Vandevyver, Hotel Management
Dear sirUnfortunately our last room available was booked by you and some other guest at the very same time on two different plateforms and we couldn't welcome you at the hotel. But we did our very best at costly expenses to relocate you in a better place in the same town and give us this really bad mark is not fair. We do not deserve this as we spent double amount to relocate you.
by A verified traveler
Posted 22 Jul 2023
We chose this hotel blindly after a terrible experience in Arles. We picked a winner. The lobby and room were lovely. It’s a two minute walk to a fun beach. The breakfast was good. It’s right in the middle of the action but it was quiet enough to sleep. Two minute walk to the ferry to St Tropez. I’d hype Sainte Maxime and this hotel to anyone.
Comment from Hotel Management
22 Jul 2023 by Carine, Hotel Management
Bonjour! Excellent note! We appreciate your comments and we thank you so much for highlighting our Hotel! Good that you found a room that fits all your needs and that enjoyed your stay. We hope to receiving you next time with the same pleasure! Have a nice sommer! Best sunny regards,
by A verified traveler
Posted 1 Jul 2023 on Hotels
Comment from Hotel Management
1 Jul 2023 by Carine, Hotel Management
Bonjour PETER! We thank you for the good appreciation and hope to welcome you next time again! Best regards,
by A verified traveler
Posted 22 Jun 2023 on Hotels
I booked last minute and got a good room with lots of room and very clean and comfy bed. The front desk made things so much easier for me because I had a car and the staff took the time to explain where to park for free. It was easy and the staff makes this hotel a 4 star hotel!
Comment from Hotel Management
22 Jun 2023 by Carine, Hotel Management
Dear Mr GREENE, We would like to thank you for your feedback and your satisfaction with your stay in our hotel. We hope you will have a good return home. We look forward to welcoming you on your next trip, Best regards,
by A verified traveler
Posted 25 May 2023
Friendly and helpful staff. Great amenities . Within walking distance of shops and restaurants. Accesible parking garage .
Comment from Hotel Management
26 May 2023 by Dominique, Hotel Management
Dear sirThank you for posting a favourable comment following your stay with us. We are glad you enjoyed your stay.Best regards
by A verified traveler
Posted 24 May 2023
Everything was great
We would definitely stay again
Comment from Hotel Management
5 Jun 2023 by Dominique, Hotel Management
Thank you so much for this magnificent vote of confidence.We look forward to welcoming you again at Best Western Matisse.
by A verified traveler
Posted 10 Aug 2022 on Orbitz
No parking. Old hotel and amenities but great location in the town
Comment from Hotel Management
11 Aug 2022 by La réception, Hotel Management
Dear Alexander,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Yours sincerely,
