Ratings based on 608 Verified Reviews

4.1 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jun 2024
Very quirky and cool hotel, with nice facilities
Comment from Hotel Management
5 Jun 2024 by Kelya - Apprentie Welcomer, Hotel Management
Hello Sir,Thank you very much for your positive feedback! We are delighted to learn that you appreciated the uniqueness and freshness of our hotel as well as our facilities.We hope to welcome you again soon for another memorable experience.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Reqlly nice property with great breakfast, friendly staff, clean rooms, amd generally good facilities. Location is close to Parc Asterix.
Comment from Hotel Management
4 Apr 2024 by Kelya Apprentie Welcomer, Hotel Management
Bonjour Monsieur, Nous vous remercions pour l'excellente note que vous nous avez attribué. Nous sommes ravis que vous ayez apprécier la propreté de notre hotel et notre petit déjeuner.Je me ferais un plaisirs de partager a notre équipe votre ressentie. Merci encore d'avoir partagé votre expérience, et nous espérons que votre prochaine visite sera aussi agréable que la précédente.Cordialement,
3 out of 5
by A verified traveler

Posted 8 Mar 2024
Socket coming off wall!
Comment from Hotel Management
27 Mar 2024 by Nassim-apprenti welcomer, Hotel Management
Dear Claudia, we appreciate that you left a comment and we are sorry to hear that your room was not at your taste. you should have call the reception, ther job is to help you at any moment. we hope that we will see you in better conditions.Best regards
5 out of 5
by A verified traveler

Posted 29 Feb 2024
Stayed here overnight on the way to Disney. Staff very friendly and spoke perfect English. Great value for money and decent beds / plug sockets / shower.
Comment from Hotel Management
21 Mar 2024 by Kelya Apprentie Welcomer, Hotel Management
Bonjour Monsieur Bracewell,Merci d'avoir pris le temps de nous noter, nous sommes ravis que vous ayez apprécié l'équipement et le personnel de l'hôtel, je ne manquerais pas de leur en faire part. En espérant vous retrouver lors d'un prochaine séjour. Je vous souhaite une excellente journée.Bien à vous,
2 out of 5
by A verified traveler

Posted 27 Feb 2024
Old and in need of repair. Things are literally falling from the ceiling, heat didn't work in our room.
Comment from Hotel Management
27 Mar 2024 by Nassim-apprenti welcomer, Hotel Management
Dear Chandice, we appreciate that you leave a comment and we are really sorry to hear that your stay was not at your taste. you should have tell the reception about your problem, there job is to be able to help you at any moment. they could have change your room. At least we hope to see you again in our hotel in better conditions. Best regards.
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Nice and quite property
Comment from Hotel Management
21 Mar 2024 by Kelya Apprentie Welcomer, Hotel Management
Bonjour Monsieur Suzud,Nous sommes ravis que bvous ayez apprécié le calme et la tranquilité de notre hôtel. Nous vous remercions pour l'excellente note que vous nous avez transmise. Dans l'attente de vous recevoir lors de votre prochain séjour, nous vous souhaitons une bonne journée.Bien à vous,
3 out of 5
by A verified traveler

Posted 25 Jan 2024
Comment from Hotel Management
27 Mar 2024 by Nassim-apprenti welcomer, Hotel Management
bonjour, cher Xiomaro.Nous sommes ravis de l'appréciation laissé pour notre hôtel. Chez Novotel Roissy Saint Witz nous nous efforçons chaque jour à rendre votre expérience meilleure durant votre séjour. Nous espérons vous revoir très vite au sein de notre hôtel.Cordialement
5 out of 5
by A verified traveler

Posted 27 Dec 2023
Nice family room. Perfect for s stop over Room is clean with comfortable beds.
Comment from Hotel Management
27 Dec 2023 by The staff ot Novotel, Hotel Management
Dear Marie-Pauline,Thank you very much for your excellent note.Best regards,
4 out of 5
by A verified traveler

Posted 26 Dec 2023
It was OK
Comment from Hotel Management
27 Dec 2023 by The staff ot Novotel, Hotel Management
Dear Arturo,We are thank you for your king message.Best regards,
4 out of 5
by A verified traveler

Posted 18 Oct 2023
Hotel was fine and we enjoyed a nice stay. Condition was average and not much in the immediate vicinity, but a bus stop outside.
Comment from Hotel Management
19 Oct 2023 by Elodie Chef de réception, Hotel Management
Dear Rhys,We are thank you for your great note.We are happy you envoy your stay.Do not hesitate next time to ask at the reception, we have a lot of thing to visit around our hotel as a castle of Chantilly,Best regards,