Ratings based on 194 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2023
Card machine didnt work took ages to pay via help night machine run down property dirty outside lots of tab ends
Comment from Hotel Management
2 Sep 2023 by B&B SAINT SEBASTIEN, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Margaux
by A verified traveler from Portland
Posted 27 Jun 2023
The checkin process for me was very stressful... I was there Sunday afternoon and had figure out what to do, dealing with French instructions because no one was available at the reception
Comment from Hotel Management
29 Jun 2023 by B&B NANTES SAINT SEBASTIEN, Hotel Management
Dear guest,Thank you for the review of our hotel!Indeed, the reception is not open continuously. Outside opening hours, an automaton at the hotel entrance takes over. It is enough to indicate the name and the number of the reservation. The choice of language is possible on the automaton.We are delighted that you enjoyed your stay and hope to see you again very soon.Sincerely,Margaux
by A verified traveler
2 star is a suitable rating
Posted 27 Oct 2022 on HotelsIt’s a 2 star hotel, we wasn’t expecting much, as long as it was clean and we got a good night sleep that is all we needed for one night.
The room was clean, the beds could have been more comfortable, but it was ok for a brief stop over.
Comment from Hotel Management
31 Oct 2022 by B&B ST SEBASTIEN, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Margaux
by A verified traveler
Posted 14 Sep 2022
no refrigerator in room
Comment from Hotel Management
15 Sep 2022 by B&B ST SEBASTIEN, Hotel Management
Hello David,It was a real pleasure to receive you. Thank you for taking the time to share your feelings with us.We are very happy that your stay went well. All your comments and suggestions are welcome to help us adapt our services to your needs.Looking forward to the pleasure of welcoming you again,Margaux
by A verified traveler
Posted 29 Nov 2021 on Hotels
by A verified traveler
Very basic hotel
Posted 23 Oct 2020 on HotelsThis is a very basic hotel. Our room was tiny, we could just about walk around the bed, which wasn’t very comfortable. The bathroom was also very small, but functional. I’ve stayed in much nicer hotels for the same price. I wouldn’t stay again.
by A verified traveler
Posted 23 Nov 2019 on Hotels
by A verified traveler
Posted 17 Nov 2019 on Hotels
Nice clean place, with correct value for money
by A verified traveler
Handy hotel
Posted 31 Jul 2019 on HotelsHotel was ideally situated for our vacation but beds were a little bit uncomfortable other than that very good. Would stay there again.
by A verified traveler
Affordable short stay hotel for business trips
Posted 22 Oct 2016 on HotelsThe staff were all very friendly and also spoke good English.
Location is out of the way so you will need a car.
