Ratings based on 76 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Sep 2023
Just a great place to stay for a simple getaway. Everyone went above and beyond to make us feel welcome.
Comment from Hotel Management
14 Sep 2023 by The Hotel de France team, Hotel Management
Dear Kimberly,It is such a pleasure to read this wonderful review. Thank you very much for these kind words.We would be thrilled to receiving you again soonBest regards
5 out of 5
by A verified traveler

Posted 10 Jul 2023
Comment from Hotel Management
5 Aug 2023 by L'équipe de l'Hôtel de France, Hotel Management
Chère Debbie,Nous tenons à vous remercier de nous avoir laissé un excellent avis sur notre établissement. Nous espérons avoir la chance de vous accueillir une nouvelle fois prochainement,Bien à vous
2 out of 5
by A verified traveler

Posted 17 Feb 2023
There wasn’t much around the hotel, as far as food goes—just a couple of patisseries and a pizza shop. Only the pizza shop was open though. We walked into the hotel and had to wait a few minutes at the check-in counter because only one person was working and she was covering the bar as well. She was pleasant enough, but I paid in cash and she was having a hard time figuring out how much change to give me. We had to tell her and then she had to ask one of the bar customers for change herself. Anyway, we get the key and she tells us the room is on the second floor. There wasn’t an elevator, so we had to drag all of our stuff up the stairs. We get to the room and it’s basic. A full size bed, small table with a couple of chairs, what seemed like a 15” tv mounted at the top of the wall, and a clothing rack. The room overall was clean. The toilet and shower were in separate rooms, which was nice, although I didn’t like the shower. It was outdated and had some weird like rubber padding to step on when getting in. I can’t imagine that being sanitary. I let the water warm up for a few minutes before getting in, so I stepped out of bathroom and good thing too—the air duct cover came crashing down. It could’ve fallen on me!! That brings me to the next issue—air. No a/c unit or heater was visible in the room. There was a thermostat, which we tried to adjust, but it didn’t work. We were freezing getting out of the shower and hot while sleeping… I’m glad it was only for one night.
Comment from Hotel Management
3 Apr 2023 by The Hotel de France team, Hotel Management
Dear Mr Spurlock, Thank you for taking the time to send us your comments following your recent stay in our establishment.Every piece of feedback is essential to the continuation and improvement of our services on a daily basis. That is why we have read your experience carefully.At this time of the year, there are, indeed, just a few open restaurants in the cottage. This is a reason why we propose at the hotel a 7/7 small-scale catering.We apologise for any inconvenience caused by your wait at the check-in account. We are a small independent 2 star hotel, that's why we can't afford to have several employees at the same time.The building is old, so it indeed doesn't have a lift. The hostess should have helped you with your luggage as is usual, we are very sorry for this inconvenience and rest assured sir that we have done everything necessary to ensure that this does not happen again.We are sorry the bathroom equipment such as didn't suit you, please note that we do disinfect the anti-slip coating on the showers.Also we are sincerely sorry that you have to wait a few minutes for having warm water, and this won't happen again, as the water heater has recently been replaced completely. All the air vents were cleaned that morning, and the one in the room you were staying in was incorrectly reset. Please accept our apologies for this incident. Regarding the heating, it is done through the ceiling, explaining the mentioned issue.We regret that the service and the performance were not up to your expectations, do not hesitate next time to let us know your remarks during your stay because your satisfaction is our priority we are always concerned about the comfort of our guests, We hope to have the privilege of welcoming you back and that you will give us the opportunity to give you a better impression on your next visit to Saint SavinIn this expectation, we send you our best regards
4 out of 5
by A verified traveler

Posted 10 Sep 2022
Lovely hotel, friendly staff, not the most modern but it’s charm certainly makes up for that. Highly recommended
Comment from Hotel Management
29 Oct 2022 by The Hôtel de France Team, Hotel Management
Dears Mrs Darlow,Let us thank you so much for this higly lovely comment of yours following your stay.We really appreciate it,We would be more than happy to receive you again.Best regards,The Hôtel de France team
5 out of 5
by A verified traveler

A good suprise

Posted 13 Jul 2022 on Hotels
This hotel charges a modest fee, so we weren’t expecting too much. However, the staff were very efficient, friendly and helpful. The room was clean and comfortable, the hotel is in a good location, just right for a short stay.
Comment from Hotel Management
13 Jul 2022 by The Hôtel de France Team, Hotel Management
Dear Madam, We thank you for your time and review about your stay at our hotel. We are delighted to read such a kind comment, and we are glad you could appreciate the comfort of your room as well as the care of our staff. We hope to have the chance to welcome you again. Best regards
5 out of 5
by A verified traveler

Posted 30 Sep 2021 on Hotels
Comment from Hotel Management
6 Oct 2021 by Christophe, Hotel Management
Merci pour cette excellente note Au plaisir de vous recevoir à nouveau Cordialement Christophe
4 out of 5
by A verified traveler

Easy

Posted 28 Jun 2019 on Hotels
Easy walk to Saint Savin Abbey with the famous frescoes. Spacious room, very lovely young man at the reception, easy car parking.
Comment from Hotel Management
16 Jul 2019 by Christophe, Hotel Management
Thank you so much for your kind comment. It was a pleasure for us. We hope you come back soon.
4 out of 5
Recommended
for Couples
by A verified traveler from Milford on sea

Nice hotel in village centre

Posted 11 Jul 2017
Pros: Good English spoken. Very very clean. Nice shower. Formula breakfast but excellent. Price just right. Also it has a great courtyard.
Cons: French timers on stairs lights.
Location: Nice village and really lovely countryside.
Nice hotel will definitely use it again. Nice little village and fabulous countryside around. Staff very friendly and excellent English spoken. There is a fantastic French restaurant just across the street. On my way to where I was going and well worth the money.
4 out of 5
by A verified traveler

Posted 31 May 2024
il manquait plusieurs lattes au sommier du lit, ce qui n'est pas du tout confortable
Comment from Hotel Management
31 May 2024 by L'équipe de l'hôtel de France, Hotel Management
Bonjour Madame,Nous sommes sincèrement désolés. Nous avons bien pris en compte de vos remarques et nous allons faire le nécessaire prochainement.Bien cordialement,
5 out of 5
by A verified traveler

Posted 1 Jan 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by L'équipe de l'Hôtel de France, Hotel Management
Mille mercis ! Nous espérons vous recevoir à nouveau prochainement.