Ratings based on 63 Verified Reviews

3.6 out of 5
46% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Australia

Posted 26 Jun 2019 on Wotif
Les hôtes sont vraiment accueillants, l'hôtel soi-même est bien situé et vraiment aimiable.
4 out of 5
by A verified traveler

Nouvel hotel

Posted 19 Feb 2018 on Hotels
We had a comfortable stay at Nouvel hotel, the staff was friendly and even let us check in early.
3 out of 5
by A verified traveler from UK

Posted 14 Oct 2017
Pros: Breakfast was good Husband and wife who ran the hotel were pleasant..
Cons: Bathroom and bedroom furniture in our room need updating.
Location: Although on a busy side street it is near the promenade and the beach (less than 100 metres). Within easy walking distance of the railway station.
Room we had was very outdated regarding furniture - 1950's! Bed was comfortable, Shower and toilet very cramped and outdated. Our room was on third floor. No lift so had to carry heavy case up steep spiral staircase!! Heart attack job!
4 out of 5
by A verified traveler from London

Nice hotel close to the beach - but ..

Posted 3 Jul 2017
Pros: Cleanliness, location
Cons: Staff approach and manner
Nice hotel close to the beach, but unfortunately the staff let this place down a little bit. On arrival I felt like we were inconveniencing the staff; they never once mentioned things to do in Saint Raphael or gave us any recommendations, not even a map. This is what you expect from good hotel staff. A mix up in communication had meant that we had to pay upfront (we thought we had already paid through expedia) and the manager seemed exasperated by the whole affair. I felt like we were walking on eggshells around the manager, especially as this is a very small hotel. If the staff do not bother you, this hotel is clean and in a great location. Quite basic but for the price you can't expect much more.
2 out of 5
by A verified traveler from New Zealand

Disappointing

Posted 28 Jul 2016
Pros: Close to train station and beach.
Cons: Air conditioning, price.
Tiny room with no air-conditioning so we had to keep window open in very hot weather, thus very noisy.
4 out of 5
by Ian from Sutton Coldfield

Friendly budget hotel

Posted 5 Jun 2016 on Hotels
Well positioned hotel. Basic but perfectly acceptable. Owners very friendly and helpful. Would definitely stay again
3 out of 5
Recommended
for Couples
by Silvia from London

Nouveau Hotel

Posted 30 Jul 2013
I only spent one night in this little hotel and overall I have no complaints. It's very close to the promenade and the main train/bus station. The only thing is that the hotel has no lift so if you have a heavy suitcase ask for a room on the lower floor.
3 out of 5
Recommended
for Other
by Mike from Nevada

Small Hotel Near Main Beach Walk.

Posted 21 Jul 2013
Pros: The hotel location is just meters from the main beach. Also, the sitting room which doubles as the dining area is good for group conversation.
Cons: The TV is a bit complex to work. You need to use two different remotes.
Location: The main promenade down from the hotel connects to almost all the major restaurants and also to Frejus beachside. Stroll west toward the harbor.
The owners are pleasant and artsy but with marginal ability with English. So be sure you can communicate at least a little bit in French. This is a minimalist type hotel, stairs and shower only, with rooms overlooking the side street coming from the Gare and running another 50 meters to the beach. Rooms are small and the owners strive to conserve both water and electric resources. Windows have shutters and cooling is by a ceiling fan. If you are here in cooler weather there is a temperature governed heater. There's a TV in each room, but with no English speaking channels that I could find. There's space to hang and store clothing. Should you choose to stay here you can pay an additional 6.50 euro for a continental breakfast and you'll also be given a key that not only opens your room but the front door, too. Half-board is available on inquiry. Reception closes mid-afternoon and occasionally at other times. Credit cards are accepted but reservation information is by ledger and not computer. If you play the piano you'll find one for your use in the sitting room.
3 out of 5
by A verified traveler

Close to all but tiny bathroom

Posted 22 Apr 2012 on Hotels
A couple of decent pillows would improve comfort level
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024