Ratings based on 250 Verified Reviews

4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Oct 2023
Great location, very near to St Raphael train and bus stations, very near to the beach and a lovely promenade, and very near to shops and supermarket. Room was a little small, with some road noise when window was open, and lift wasn't working for the time we were there, but good value for £ during the week we were there. Front desk staff and cleaners all great!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2023
5 out of 5
by A verified traveler

Posted 11 Jul 2022 on Hotels
Perfect for staying in centre of st Raphael
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Comfortable-Central-Good value

Posted 14 Oct 2019 on Hotels
Very close to train station a big plus. Room is fine, not 5 star but didn't book with that in mind. Bathroom is newly remodeled to high standard and a definite plus. Rate is reasonable and room is spotless with a comfortable bed. Staff is congenial. Continental breakfast offers very good variety.
2 out of 5
by A verified traveler

Good price and location but sleep badly disturbed.

Posted 29 Sep 2019 on Hotels
Couldn’t check in until 1600 despite the checkout time being 1100. Woken up by very loud noise every morning at 0530.
5 out of 5
by A verified traveler

Posted 29 Aug 2019
Comment from Hotel Management
4 Sep 2019 by Britt, Hotel Management
Thank you for your feedback. We hope to see you again Best regards
4 out of 5
by A verified traveler

Location Location Location

Posted 14 Aug 2019 on Hotels
I had a room with a terrace. It overlooked an alley so there wasnt a nice view but, it was convenient for me because I smoke. There were fireworks that night and I could see half of them. Half were blocked by a building. The room and bathroom were renovated and modern but there werent any amenities such as a coffee maker. Only one small picture on the wall. Bed was alright. Only 2 flat pillows. Staff was friendly. Location is great!!! Right around the corner from the train/bus station. Lots of restaurants nearby and a short walk to the beach and casino. The only negative thing about my stay was the wifi. I kept losing the connection and there was a period of more than an hour when I couldnt get on. It was very frustrating.
Comment from Hotel Management
4 Sep 2019 by Britt, Hotel Management
Dear Sir, Thank you for your feedback. We hope to see you again Kind regards
3 out of 5
by A verified traveler

Posted 12 Aug 2019
The location was perfect. Reception staff extremely friendly. Had a problem trying to set the safe in the room and staff were very helpful. Room was disappointing, quite dated. Juliet balcony with poor view of just the side of a building. Bathroom was tiny. Very modern tiles and look, but way too small. Sink was nice but too large because of size of the room. I had to sit on toilet at an angle because my knees wouldnt fit because the size of the sink. Shower was weirdly located in bathroom in a corner. Hard to explain but u had a small gap to enter. The shower head didnt run properly. It didnt shower you as lots of little jets it actually all seemed to run to one side of the shower head and run down as a pool. Possibly the shower head had limescale or something similar and that is why. Overall location brillant, staff excellent, room disappointing
4 out of 5
by A verified traveler

Pas très propres

Posted 26 Jul 2019 on Hotels
Quelques problèmes au niveau de la propreté, même après avoir informé gentiment le le sol était toujours sal.