Ratings based on 14 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Brilliant - beautiful place, wonderful owner.
Posted 20 Jul 2023 on HotelsFour nights here - and loved it. It is beautifully quiet, the room was lovely and the pool beautiful with a great view.
Christine (the owner) could not have been more helpful, she was genuinely concerned about making sure everything was OK and you were having a good time - which I was!
Had dinner there on 2 nights, really nice with wonderful view.
Thank you Christine - love your place - I hope I will be back next year!
Comment from Hotel Management
26 Jul 2023 by christine, Hotel Management
Dear Mrs Heather,Thank you very much for your comment and pictures you made.I will be very happy to receive you again next year !SincerelyChristine
by A verified traveler
Posted 27 Oct 2018
by A verified traveler from East Yorkshire
NOT a luxury B&B
Posted 10 Jul 2018No restaurant/bar facility on site, host unable to cook for us on arrival meaning a drive of 10k to a bistro. We were lone guests in the bistro. Information booklet in room out of date, promoted cafes and restaurants mentioned often turned out to be permanently closed. Also information regarding B & B services not accurate (no complimentary drinks) no in room tea/coffee making facility. Communal kitchen poorly equipped bath towels left on floor for replacement often simply hung up for us to reuse. Room furnishings sparse, no easy chairs. Checked out two days earlier than intended.
Comment from Hotel Management
27 Jul 2018 by Christine, Hotel Management
Your comment is for me a precious help to maintain a quality service to my guests.
You are disappointed for the absence of a restaurant and a bar in my establishment which is, as you say, a B & B.
In France, B & Bs can not have a restaurant, unlike hotels. However, I cook every day for my guests who choose to dine at my table d'hôtes. That's why I asked you by email in the days before your arrival, and as to all my future hosts, if you wanted to dine, request reformulated upon your arrival.
Note that I misinterpreted your lack of response, considering that you would not dine at my table. Cooking only seasonal local produce, it is impossible for me to serve a quality dinner whose request is made at the last minute.
Moreover, you did not ask me to book one of the restaurants I recommend in my guest book, what I always do when asked, knowing that small restaurants in rural areas are usually closed at least 2 days a week and mostly on Sundays, the day of your arrival.
No need to justify a posteriori your early departure by unfair motives. Indeed, you told me about your wish to shorten your stay because the activities you wanted to do (visits of brocantes and antiques markets) turned out to be too far from my guest house. Fully understanding and accepting your decision, I immediately made arrangements with your travel agency so that it does not charge you a partial cancellation fee normally provided for in your reservation contract.
More generally, my house, set in the vineyards, is known for its calm and tranquility. This is why it is lalelled as a Relais du Silence. I can understand your surprise for its small capacity (4 rooms - 4 suites) and the calm that reigns there. Then, thanks to you, I will now make sure to express this point more clearly in the information that I provide to my hosts before they arrive.
by A verified traveler
A Room in the Cognac Vineyards.
Posted 22 May 2018 on HotelsA quiet and charming place to stay set in the middle of the Cognac vineyards. Christine is indeed the hostess with the mostest ensuring one has a memorable and enjoyable stay. Meals are a set menu cooked by the redoubtable Christine and are taken in a family dining room along with the other guests. A highlight is the introduction to Pineau and other Cognac based drinks one would not normally taste.
Her husband is an Ambassador of Cognac and gives tutored tastings and tours of the local Cognac producers.
by Simon
Stunning location with luxurious and private rooms
Posted 1 May 2017 on HotelsStunning location (quiet, rural) close to Cognac town and in the midst of vinyards. The Relais is in an exceptionally thoughtfully converted 17th century coaching house. The owner could NOT have been more helpful, charming and thorough. Every request and nuance was either pre-considered or accommodated (but most possibilities had been planned for long ago!). Excellent food, cooked by the Owner, using local produce where possible, and special requests catered for. Rooms are very comfortable, luxurious and private, with the benefit of a lounge (tea, coffee, papers, TV, games) for the residents of the 5 or 6 rooms. We had a superb if short stay, and would come back to use this as a centre for the visiting the region at a later date. Wifi was not too hot - so enjoy a break with no e-mails or Facebook!!!
by John
Great experience
Posted 8 Apr 2017 on Hotelsthis was a real surprise and treat to stay in a three hundred year old coaching house which has been renovated to an outstanding condition and situated in the center of the cognac vinyards . Christine our host was extremely friendly and welcoming and we decided to order her local traditional dinner which was a pleasant surprise and well worth trying . This was a great experience and we would recommend it to any one to try it
by A verified traveler
Zeer mooie locatie
Posted 10 Aug 2023 on HotelsHeerlijke plek om uit te rusten. Prima appartement!
by A verified traveler
Posted 29 Jan 2023 on Hotels
by A verified traveler
Posted 9 Oct 2020 on Hotels
Comment from Hotel Management
13 Oct 2020 by Christine Montembault, Hotel Management
Je vous remercie pour votre commentaire. Au plaisir de vous recevoir à nouveau pour vous faire découvrir d'autres spécialités charentaises !
by A verified traveler
Posted 15 Apr 2019 on Hotels
