Ratings based on 84 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newton Le Willows
Posted 15 Jun 2024
The best Mercure I have stayed in.
Comment from Hotel Management
17 Jun 2024 by Clara, Hotel Management
Thank you for your kind comments!
by A verified traveler
Good hotel
Posted 19 Jan 2024 on HotelsVery friendly service, good condition hotel, nice breakfast, but all slightly tarnished by the faint (and it was faint but it was there) sewage smell in the room
Comment from Hotel Management
20 Jan 2024 by Clara, Hotel Management
Dear Richard,Thank you for your kind comment following your stay in our hotel.However, we are very sorry to read about the inconvenience encountered in the room during this stay. Don't hesitate to tell at the front desk during your stay.We hope to see you once again,Regards
by A verified traveler
WW 2 trip
Posted 31 Oct 2023 on HotelsGreat place to stay to visit WW2 war structures (La Coupule and the Todt Battery)
Comment from Hotel Management
2 Nov 2023 by Clara, Hotel Management
Dear Jose,Thank you for your review following your stay.Regards,
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
29 Oct 2023 by Clara, Hotel Management
Dear Robert,Thank you for your notation,Regards
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Eva, Hotel Management
Bonjour Madame,Merci pour cette notation.Cordialement.
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by Clara, Hotel Management
Cher Graham,Merci pour votre notation.Au plaisir de vous revoir chez nous,
by A verified traveler
Great service
Posted 20 Sep 2023 on HotelsGreat attention to detail, we had two dogs so they put a water bowl in the room for them, as well as a dog bed and some treats!
Comment from Hotel Management
21 Sep 2023 by Clara, Hotel Management
Dear James,Thank you for your kind comment.It is always a pleasure for us to welcome our friends the dogs.Regards,
by A verified traveler
Posted 31 Aug 2023
We were pleasantly surprised with how lovely this hotel was. The style and decor was gorgeous and the location was ideal to spend a pleasant morning before heading for the channel tunnel. The staff were all really helpful when needed. We will return. Thank you.
Comment from Hotel Management
31 Aug 2023 by Clara, Hotel Management
Dear Rebecca,Thank you so much for your kind comment following your stay.See you next time with pleasure,Regards,
by A verified traveler
Excellent
Posted 29 Aug 2023 on HotelsThis hotel stood out because of the service, the front of house staff were all amazing, friendly, helpful and effective. It’s in a great location, quiet and within easy walking distance of the town. We were on a cycling weekend and there was an excellent secure cycle storage room.
Comment from Hotel Management
31 Aug 2023 by Clara, Hotel Management
Dear Peter,Thank you for taking time to let a comment following your stay with us.Be sure that we will share these kind comments with our team.Regards,Clara
by A verified traveler
Posted 19 Aug 2023 on Hotels
Comment from Hotel Management
22 Aug 2023 by Clara, Hotel Management
Cher Brad,Nous vous remercions pour votre notation.Au plaisir,
