Ratings based on 648 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
This hotel was perfect. The breakfast was well apportioned. The room was fabulous and roomy. Was close to everything and very convenient.
by A verified traveler
Posted 23 May 2024
This hotel is in a great location in Intra Murros, just a short walk to one of the main gates (be prepared for big crowds and cobblestone streets that are a bit tricky to negotiate with suitcases) The lobby is light and well decorated and there's a lift. Except for one notable exception - an older woman who was very unfriendly - the staff were great. Standout was Maria when we checked in. Excellent recommendations for restaurants etc. The room (we paid for an upgraded Superior) was very large with a separate area with wardrobe and luggage racks. The condition is quite tired and shabby but very clean and functional and the windows open. However, for this price I would expect more than stirrer sticks and very limited offering of tea bags etc. Also, bedside tables very small and flimsy metal stands. Bottled water was refreshed every day and breakfast was good with plenty of options. Overall a good experience.
by A verified traveler from MENDON
Posted 1 Apr 2024
Loved my stay here! Staff was very informative and helpful! Room was very comfortable and clean! Hotel is conveniently located and close to many restaurants. Breakfast was delicious! Definitely will stay again!
Comment from Hotel Management
9 May 2024 by Maria - Responsable Relation Clients, Hotel Management
Dear Colin, thank you so much for your feedback! It is a real pleasure to read your comments. We hope to see you again in Saint-Malo. Warm regards.
by A verified traveler
Posted 29 Mar 2024
Loved this hotel and the people working there. From front desk to the dining room, super helpful and friendly staff. Wonderful location. Parking can be a problem especially in high season as there is no parking by the hotel and one must park outside the fortified city. But that was a minor inconvenience and we’d return!
by A verified traveler
Posted 1 Feb 2024
Location is fantastic. Well priced.
by A verified traveler
Posted 4 Jan 2024 on Hotels
Ideally situated, really close to one of the main gates, car was parked just outside the city walls free for the night. Didn’t have time for breakfast or a longer stay but will definitely use again on a next trip.
by A verified traveler
Posted 31 Dec 2023 on Hotels
Brilliant stay, service was lovely, helpful and patient. Amazing place with a dog.
by A verified traveler
Posted 21 Dec 2023
This hotel within the walls was perfectly situated for our visit. It was within easy walking distance of everything we wanted to do while waiting for our ferry.
The people at réception were really welcoming, friendly and very helpful. We had various requests and each time they took the time to phone different places for us. They made our stay special. Sadly i forgot to get their names.
The rooms are clean, comfortable with everything you need. Breakfast was good and the local yoghurt was excellent.
There is an sitting room where you can have drinks.
Paid parking is available for a limited number of cars. So if you need parking, book in advance.
Because of the service we will definitely stay here again.
by A verified traveler
Posted 27 Nov 2023
by A verified traveler
Fantastic location, warm and accommodating staff
Posted 13 Nov 2023 on HotelsService at this hotel was top notch, from email contact prior and responsiveness to parking details, to onsite greeting at checkin. Super friendly staff. We had the family suite and it was comfortable for a family of 4. The pull out sofa bed mattress was not so comfortable, but our kids under 10 didn't really miss a beat. Awesome location in the center of town, it's a keeper.
Comment from Hotel Management
20 Nov 2023 by Hôtel La Maison des Armateurs, Hotel Management
Dear Guest,Thank you very much for your kind feedback.La Maison des Armateurs has been delighted to welcoming you.Best regards,La Direction
