Ratings based on 64 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 13 Sep 2023
We stayed here as a stopover between Switzerland and the channel tunnel. We needed a meal, a comfortable bed and a decent shower. All was provided with excellent and very friendly service. It is in a rural area (good for the dog) and is next to a relatively busy D road.
Comment from Hotel Management
28 Oct 2023 by HOTEL AIR LANE, Hotel Management
Hello,We are delighted that you had a good stay in our establishment, hoping to see you again, we wish you a good dayCordiallyHotel Air Lane
by A verified traveler
Posted 7 Sep 2023
Comment from Hotel Management
27 Sep 2023 by HOTEL AIR LANE, Hotel Management
Bonjour,Mon équipe et moi même tenions à vous remercier pour les notes attribuées à notre établissement et nous sommes très satisfait que vous ayez passé un agréable séjour dans notre hôtel, passez une bonne fin de journéeCordialement
by A verified traveler
Mild criticism.
Posted 10 Sep 2022 on HotelsHotel was very good. Only disappointment was hotel was advertised as having a restaurant on site. On arrival we found this to not be the case, and after a long days travel had to drive into town to find somewhere to eat which we did not really want to do.
Comment from Hotel Management
10 Sep 2022 by pieade pereira, Hotel Management
Bonsoir,Merci pour votre commentaries au plaisir de vous recevoir une prochaine fois avec un restaurant Pour le restaurant le COVIDNous à retarder dans notre projet toute nous excuses Cordialement HOTEL AIR LANE Pour le restaurant le COVID Malheureusement nous à beaucoup retardeè dans notre projet toutes nous excuses por ce desacrement Cordialement HOTEL AIR LANE
by A verified traveler
Posted 29 Aug 2022 on Hotels
Comment from Hotel Management
30 Aug 2022 by Hôtel AIR LANE, Hotel Management
Bonsoir,Pourriez-vous nous donnez plus d'information sur votre séjour à fin que l'puisse comprendre votre mécontentement Cordialement Piedade PereiraHotel Air Lane
by A verified traveler
Posted 24 Jul 2022
Very convenient to our final destination.
Waited up for us to check in after long delays in the tunnel
Comment from Hotel Management
24 Jul 2022 by PIEDADE, Hotel Management
Merci de votre commentaire
Notre ambition : votre satisfaction
Avec nos remerciements ,
Meilleures salutations
HOTEL AIR LANE
by A verified traveler
A gem!
Posted 26 Oct 2021 on HotelsThis place is a little gem. It looks aweful from the outside but upon entering the modern doors the whole place was an example of modern, comfortable chic and the garden has been carefully temded and filled with comfortable seating. The receptionist (the owner I would guess) was really helpful and advised us on good places to eat and good walks in the area - you do need to drive though. (Unfortunately, due to covid, the hotel restaurant is currently only open at weekends and I think 1 minute from the forest is a bit ambitious). Breakfast was really good and generous! No Pass Sanitaire though, which surprised us.
by A verified traveler
Posted 23 Oct 2021 on Hotels
by A verified traveler
Posted 13 Aug 2021 on Hotels
by A verified traveler
Posted 27 Oct 2019
Comment from Hotel Management
21 Nov 2019 by Joy, Hotel Management
Nous vous remercions d'avoir donné votre avis.
Au plaisir de vous recevoir à nouveau.
La direction
by A verified traveler
Convenient overnight stop
Posted 24 Feb 2019 on HotelsThe Hotel Air-Lane is conveniently located on the way to the Alps or further south in a nice and quiet area. It is off the main route but on a cut through between the A26 and A5 motorways. There are also a few filling stations/supermarkets for refuelling down the road.
The hotel itself is fine, not luxurious but absolutely suitable for a nights rest.
We arrived late and as requested by the hotel we notified the hotel of this. We got told the code for the door and some instructions regarding key and room. When we arrived late at night, somebody was waiting for us. This made things easier. We also pre ordered breakfast via email for €8.80, this was very welcome and fair value, again this will need to be done in advance if arriving late. It was continental buffet style with a nice choice of food. Cereals, bread, croissants, waffles, meats, cheeses, pancakes, juices, hot chocolate, tea and coffee.
The one small niggle was that the toilet flush was not sealed 100% so that it flushed every 30 or so seconds. But we turned the water supply off overnight and that solved the issue. Would we stay again, yes, conveniently located en route to the alps. Merci.
Comment from Hotel Management
9 Mar 2019 by Piedade, Hotel Management
Merci de votre commentaire Au plaisir de vous recevoir de nouveau
