Ratings based on 237 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Hotel is not renovated, they have been renovating for few years now, no progress is seen…
by A verified traveler
Posted 1 Jun 2024
It just didn’t share what it offered on Expedia. I was not pleased. I’m sorry
by A verified traveler from Indianapolis
Posted 31 May 2024
They need to fix the pool that’s been not fixed for over three years, which is kind of ridiculous that you list that it has a pool and it does it. I would recommend removing that it has a pool on your listing family recommend maybe put two Jacuzzi one for kids one for adults.
by A verified traveler
Posted 30 May 2024
The location is good. The place is old and is not in good condition. Room had closet removed and no where to hang clothes. Old and dirty mini fridge and a tiny tv were also part of the experience. I wouldn’t be so critical if the room was cheap, but it was not and we stayed off season.
by A verified traveler
Posted 27 May 2024
It was really cute a good place to have tea with your boyfriend.
by A verified traveler
Posted 27 May 2024
I like the location.
No closet in the room.
by A verified traveler
Posted 23 May 2024
Very easy check in. The key in lock worked perfectly very first time. Very clean lobby.
Comment from Hotel Management
30 May 2024 by Silver Beach Hotel, Hotel Management
Dear Anne, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know you had a good time here with us. It was a pleasure to have you and your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable ratings. Regards
by A verified traveler
Posted 19 May 2024
So poorly outdated, had to be moved rooms three times and finally gave up because it got late and just dealt with it. None of the amenities are available
Comment from Hotel Management
30 May 2024 by Silver Beach Hotel, Hotel Management
Dear Jessica, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I want to start by apologizing for the inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously, to make the necessary changes, and to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 12 May 2024
Walkable area, staff was helpful. May have been renovations or reorganization while we were there. There was furniture and boxes piled up in the hallways near the main entrance. Room was clean though and smelled fresh. Balcony had cigarette butts and water stains but the room served its purpose. We slept well, it was affordable and we were able to bring our dog.
Comment from Hotel Management
12 May 2024 by sai, Hotel Management
Thank you for sharing your experience with us. We're glad you found our location convenient and our staff helpful. We apologize for any inconvenience caused by renovations or reorganization during your stay. Your feedback about the condition of the balcony has been taken care of, and we'll strive to address it as soon as possible. We're pleased to know that despite these minor issues, you were able to rest well, and your furry friend was accommodated. We appreciate your patronage and hope to welcome you back soon for an even better experience. If there's anything else we can assist you with, please don't hesitate to let us know
