Ratings based on 212 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2023
No elevator, doors making noise all time, code often does not work and lock you outside, some troublesome people living here and purposely making noise with doors every a few minutes, property has very bad attitudes and never responded to messages.
Comment from Hotel Management
23 Jan 2023 by La réception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 12 Jan 2023
Bad attitudes
Comment from Hotel Management
23 Jan 2023 by La réception, Hotel Management
Dear Sir, Madam,Thank you for taking the time to share your opinion. Alerted by your remarks, we brought in a pest control company to inspect the room you occupied, as well as the adjoining rooms. The expertise revealed the presence of bedbugs and the rooms were therefore treated.This company has explained that the presence of these insects is in no way related to a lack of hygiene or cleanliness on the hotel and that there is no preventive treatment to combat this scourge.We thank you for alerting us and hope to welcome you again in better conditions.
by A verified traveler
Worst night ever
Posted 2 Nov 2020 on HotelsFrom start to finish the worst night we have ever had and debating if we will use this hotel ever again from being told our Payment didn’t go through and we know it did because we had an online statement and who is Expedia as we didn’t book with them don’t know who they are and not our problem we was told 3 times if we wanted a room we have to pay again, so next thing was 20 police cars in the car park with police up and down all night laughing shouting closing slamming car doors and hotel doors to air conditioning only blowing hot air all night and a heating system that was on full so we was so hot and uncomfortable we just wanted to go this was the worst night anyone would want and we had it not sure we want to go back there .
by A verified traveler
Great Reception.
Posted 28 Aug 2020 on HotelsThe lady on reception was such a lovely person we always enjoy our stay,Thank You all in this difficult time and see you soon enjoyed our stay.
by A verified traveler
Posted 28 Jul 2020 on Hotels
Comment from Hotel Management
30 Jul 2020 by recep, Hotel Management
Merci beaucoup Abdelkader.
A très bientôt dans notre hôtel.
Nous vous souhaitons une excellente journée !
by A verified traveler
No thanks!
Posted 24 Jun 2019 on HotelsThis is what the world has come to, huge corporations providing crap accomidations at high prices. Almost no employees, everything is automated. If this is what you want, tiny room, one towel, no services, highway noise, plastic bathroom, one tiny window, wifi that Spams you every 20 minutes, fake food for breakfast, book now! Expect nothing and this hotel will almost meet your expectations.
by A verified traveler
Would recommend
Posted 20 Feb 2018 on HotelsVery practical and convinient
Comment from Hotel Management
28 Sep 2019 by la réception, Hotel Management
Bonjour,
Nous sommes ravis que vous ayez apprécié votre séjour au B&B Montpellier1.
La satisfaction de nos clients est notre priorité et c'est toujours un réel plaisir de lire des remarques encourageantes comme les vôtres.
Toute l'équipe espère avoir l'opportunité de vous accueillir prochainement !
by Ronald from California
Great affordable hotel
Posted 22 Oct 2015 on HotelsExcellent hotel for the price. Also surrounded by various restaurants making the stay even more enjoyable
by A verified traveler
Posted 9 May 2015 on Hotels
by A verified traveler
Posted 27 Apr 2024
Bon séjour personnel à l'écoute
Comment from Hotel Management
29 Apr 2024 by La réception, Hotel Management
Bonjour Gaelle,Nous vous remercions d'avoir pris le temps de nous partager votre éxpérience. Nous sommes ravis d'apprendre que vous avez passé un bon séjour dans notre hotel. Au plaisir de vous accueillir de nouveau au B&B Montpellier 1 lors d'un prochain séjour.
