Ratings based on 712 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 9 Oct 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Céline Directrice , Hotel Management
Merci beaucoup pour cette très belle note !
by A verified traveler
Posted 9 Oct 2023
Clean and modern hotel Really helpful staff.
It is quite a long way out of the city centre but frequent cheap tram system operates. Tram stop 200 metres away from hotel
Comment from Hotel Management
10 Oct 2023 by Céline Directrice , Hotel Management
Hello,Thank you very much for your comment and this nice note.We hope to see you again soon in our hotel
by A verified traveler
Not value for money - avoid
Posted 26 Sep 2023 on HotelsThe positives: the hotel is clean. Housekeeping staff are friendly and work hard to keep the place nice. The location is good for shopping in Atlantic mall. The room was quiet.
The negatives: the reception staff are ok but despite being Expedia VIP gold status I could not secure an early check in or late check out as they said they were full. They were certainly not full when I arrived. Check in time is not until 3! I got reminded the night before check out by reception that the hotel was full the next day and at 10am on day of check out there was a knock on the door telling me they need to clean the room and asked if I could leave. Check out time is 12 so I said no and left at 11h30. The hotel is near nothing much other than one large shopping mall. The room is small and the shower had no power. Intermittent hot water. The room lights did not all work and I had to ask reception to check. The bed was so uncomfortable. The breakfast was boring and the same every day. For 12.50 euro it’s better to go eat out. There was no sense of welcome or vibe at this hotel it was like a morgue. There is some take over happening on 1/10 to another brand/management.
Comment from Hotel Management
27 Sep 2023 by Céline Directrice , Hotel Management
Hello Madam, We are sorry to read your commentWe were indeed full and therefore we cannot offer an early check-in or a late check-out under these conditions.As part of the Expedia VIP program we have no obligation and if we could have given you this additional service we would have done so.Thank you for your understanding.Good day to you
by A verified traveler
Posted 6 Jun 2023
Comment from Hotel Management
7 Jun 2023 by Céline Directrice , Hotel Management
Bonjour Cyrielle,Un grand MERCI !Cette belle note est très motivante pour toute l'équipe de l'hôtel.Au plaisir de vous recevoir prochainement chez nous
by A verified traveler
Posted 29 Dec 2022 on Hotels
Comment from Hotel Management
2 Jan 2023 by La réception , Hotel Management
Bonjour,L'équipe vous remercie pour cette superbe note, cela nous motive !Au plaisir de vous retrouver prochainement dans notre établissement.Volana Réceptionniste
by A verified traveler
Posted 4 Oct 2022
A really good hotel for a short stay on the outskirts of Nantes
Comment from Hotel Management
6 Oct 2022 by Douaud Céline Directrice, Hotel Management
Hello David,Thank you so much for your return and this very nice note !Looking forward to seeing you again at Bhô
by A verified traveler from Lutz
Posted 2 Oct 2022
Well designed hotel despite the small size of our room (difficult to keep 2 large suitcases...)_٪
Convenient location if you don't have to cope with the saturated traffic around nantes.
Comment from Hotel Management
3 Oct 2022 by Douaud Céline Directrice, Hotel Management
Hello Yves,Thank you for your commentLooking forward to seeing you again at Bho
by A verified traveler
Posted 12 Sep 2022 on Hotels
Comment from Hotel Management
13 Sep 2022 by Douaud Céline Directrice, Hotel Management
Bonjour Talia,Merci à vous pour cette très belle note !A bientôt au Bhô
by A verified traveler
Posted 21 Aug 2022 on Hotels
Good basic hotel ,clean ,comfortable, friendly staff.
Comment from Hotel Management
22 Aug 2022 by the reception , Hotel Management
Hello declan, thanks you for your beautiful note. Have a great day and see you soon. the reception
