Ratings based on 57 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2019 on Hotels
Overall a nice stay in what I would say is quite a rural area. The staff were really polite and helpful. The only things that I would say would improve a stay at this hotel is a couple of easy wins such a tea/ coffee facilities in the room and a welcome pack explaining check ins/outs, places to eat etc as we soon found out lots of places close in certain days or didn’t serve food for very long (I imagine this is a seasonal thing). This became quite a problem for us as we didn’t want to eat the hotel every meal. The food was good but very limited selection, very pricey and not for those who are after a hearty meal. The room was clean and the hotel had a very rustic and historic feel. The bathrooms needed a bit of updating in my opinion as they had no working extractor and didn’t smell nice either. That said the toiletries were lovely. A few small touches would not go amiss
by A verified traveler
Hotel Eychene - j’aime!
Posted 17 Jun 2019 on HotelsThe hotel went out of their way to fix us some nice food when we arrived a little late, which was very kind. Lovely rooms as always, and the hotel is wonderfully placed to explore the Pyrenees.
by A verified traveler
Posted 19 May 2018 on Hotels
by A verified traveler
Average at best
Posted 18 May 2018 on HotelsDisappointing service from the hotel staff. Shower leaked, were not apologetic about this, moved me to an alternative room which was marginally better. Hotel seemed almost empty and generally had seen better days. The local area had had some recent rain which impacted the aesthetics of the pool but the staff did not seem concerned about improving the image. I would not stay again.
by A verified traveler
Posted 3 Jul 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Friendly
Posted 13 Oct 2016
Pros: The staff was friendly, the food in dining room was very good and the pool was nice on a warm day.
Cons: The decor was a little old.
The staff was very patient with letting me use my limited french, but spoke English when I needed more information. They looked up bus service to Foix for me and drew a map for some of the sites I was looking for.
Recommended
for Everyoneby A verified traveler
Posted 6 Aug 2016
Staff was very friendly and helpful. Great location, great food, great rooms!
Recommended
for Everyoneby A verified traveler from East Sussex
Acceptable standard, décor in need of some refresh
Posted 14 Sep 2015
Pros: We were allocated a lovely, double aspect room with a view over the pool.
Cons: Personal hygiene of some staff. Evening menus in the restaurant could be better value for money.
Location: St Gironds was too quiet but proximity to the Pyrenees and the village of St Lizier were a big plus.
We were allocated a lovely, double aspect room with a view over the pool. The first impression was, however, spoiled by the receptionist/Bellman who showed us to our room - it was a hot day, his personal hygiene needed to be enhanced accordingly so he left a very unpleasant odour in our room. The hallways and rooms need refreshing.
The hallway to our room smelled more like a hospital than a hotel. We think that an elderly or sick relative was living in the room below and the distinctive smell of the medication being used or the antiseptic care being provided permeated the whole wing. Whilst it's laudable to look after one's elderly, perhaps housing this person in a different room or not using that wing of the hotel (which was extensive) for guests would be best.
The food in the restaurant, whilst good, was not best value for money.
by Kay from Cheltenham
5th trip
Posted 6 Jun 2015 on HotelsThis is an old favourite and it did not disappoint.
by A verified traveler
“Fantastic service from gt staff"
Posted 24 Sep 2013 on HotelsVery helpful staff who were a delight but the hotel was a bit tired
