Ratings based on 516 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great stay, good value!

Posted 29 Oct 2023 on Hotels
One of my favourite overnight stays of my whole trip. I arrived about 8.30pm, but everything was smooth. Parking was easy, the restaurant open till 10pm and very helpful staff. Good value too. My only issue was that the aircon in the room wasnt working properly.
Comment from Hotel Management
19 Nov 2023 by Héléna, Hotel Management
Dir Sir,Thank you very much for you rate and your comment.We hope see you again !Kyriad's team
4 out of 5
by A verified traveler

Nice for an overnight stay

Posted 18 May 2023 on Hotels
Nice and simple but clean and nice to have coffee and tea facilities.
Comment from Hotel Management
19 May 2023 by helena, Hotel Management
Deau Mrs Isbelle,Thank you very much for your comments.We are happy that our hotel anwer your expectations. In fact, our establishment is cleaned every day for your comfort.We hope see you again in Saint-Etienne !Best regards,Kyriad's team
4 out of 5
by A verified traveler

Clean and easy

Posted 5 Mar 2023 on Hotels
This was a good basic hotel for an overnight stay. The staff were very friendly and the secure parking a bonus. Easy walking distance f the Steel shopping centre for restaurants etc.
Comment from Hotel Management
7 Mar 2023 by La réception, Hotel Management
Good Morning, Mr Welsh.We are really happy to read your comment.The staff take to heart to greeting the guest and for accompany you during your stay.We hope to welcome you again for a another stay in Saint-Etienne.Best Regards,
4 out of 5
by A verified traveler

Posted 5 Jul 2022 on Hotels
Comment from Hotel Management
17 Jul 2022 by Jade, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de déposer un avis suite à votre séjour. C'est avec un immense plaisir que nous vus accueillerons une nouvelle fois parmi nous. Cordialement La réception
5 out of 5
by A verified traveler

Posted 24 Jun 2022 on Hotels
Comment from Hotel Management
17 Jul 2022 by Jade, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de déposer un avis suite à votre séjour. C'est avec un immense plaisir que nous vus accueillerons une nouvelle fois parmi nous. Cordialement La réception
5 out of 5
by A verified traveler

Good and joyful stay!

Posted 16 Dec 2021 on Hotels
Good stay. Confy bed and clean room. Breakfast is just ok. Very good location, close to transports and several tasty restaurants. Recommended for short holidays or business trips!
Comment from Hotel Management
23 Dec 2021 by Baptiste, Hotel Management
Dear Sir, Thank you for having taken the time to let us know how was your stay with us. Your comment toward the hotel is very much appreciated . I hope we will have the opportunity to see you again, Best regards,
4 out of 5
by A verified traveler from Jounieh

Posted 2 Sep 2021
Poor breakfast no any facilities and self services in the room
Comment from Hotel Management
5 Oct 2021 by La direction, Hotel Management
Dear Guest, Thank you for having taken the time to let us know how was your stay after staying with us. It was a pleasure to welcome you and assist you during your stay. We are looking forward to the pleasure of welcoming you back to the Hotel Kyriad. Kind regards.
5 out of 5
by A verified traveler

Posted 9 Aug 2020 on Hotels
Basic but very clean comfortable hotel- I checked in very late but no problems with reception- most helpful and very Covid aware
Comment from Hotel Management
1 Oct 2020 by La direction , Hotel Management
Dear Guest,, Thank you for having taken the time to let us know how was your stay with us. I was a pleasure to welcome you and assist you during your stay. Your comment towards our staff have been shared to the entire hotel team and very much appreciated . I hope we will have the opportunity to see you again, Best regards,
5 out of 5
by A verified traveler

Posted 6 Aug 2020 on Hotels
Great hotel for a short business trip
Comment from Hotel Management
1 Oct 2020 by La direction , Hotel Management
Dear Guest,, Thank you for having taken the time to let us know how was your stay with us. I was a pleasure to welcome you and assist you during your stay. Your comment towards our staff have been shared to the entire hotel team and very much appreciated . I hope we will have the opportunity to see you again, Best regards,
4 out of 5
by A verified traveler

Posted 15 Feb 2020 on Hotels
Comment from Hotel Management
19 Nov 2023 by Héléna, Hotel Management
Chers clients,Nous vous remercions pour votre note encourageante !nous espérons que votre séjour a répondu à vos attentes.Nous espérons vous revoir lors de votre prochain passage à Saint-Etienne !L'équipe Kyriad