Ratings based on 285 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2023
Receptionist very good. Room good , bed comfortable. Shower and bathroom facilities very good
However, dining facilities, quality and choice of food and food service was very poor
Comment from Hotel Management
6 Nov 2023 by JC, Hotel Management
Dear Antony, we are glad to read your comment on the reception staff, facilities and comfort. We do our best every day to satisfy our customers. Concerning the choice in the restaurant, we understand very well your point of view. The out of stock was due to a lack of delivery. This was exceptional. The reception informed each customer at the check-in about this. Despite of your deception towards this, we would be pleased to welcome you again. Sincerely. Joanna C. / Hotel receptionnist.
by A verified traveler
Ok for price
Posted 18 Oct 2023 on HotelsFor the price it was as I expected Nothing to write home about but it was clean
No hand towels give and shower draws plugged so water built up.
The attached resturant was nothing special either. Meat was very limited and not great quality.
Comment from Hotel Management
23 Oct 2023 by reception, Hotel Management
Thanks for this review. We hope to see you for an other stay.
by A verified traveler
Posted 22 Sep 2023
There was an odour upon coming into our room which was rather sour smelling . It seemed to disappear after awhile but was unpleasant. A lightbulb was out beside the bed. Although the bed was comfortable, the duvet was very warm… another light blanket would have been good. The breakfast was very tasty. The hotel was good value for money yet it needs some tender loving care to make it sparkle. The housecleaning staff worked hard. The free parking was excellent!
Comment from Hotel Management
29 Sep 2023 by ef, Hotel Management
Thank you for this coment. We hope to see you very soon.
by A verified traveler
Posted 28 Aug 2023
Comment from Hotel Management
29 Aug 2023 by ef, Hotel Management
Merci pour votre retour positif.Au plaisir de vous revoir bientôt.
by A verified traveler
Posted 3 Aug 2023
Despite a late check in, there was no problem, staff were very friendly and efficient. Hotel was nice and quiet.
Breakfast was excellent and plentiful, coffee was lovely.
The restaurant was very good, but disappointed no beer available at all the night we were there.
Nothing much in the area where the hotel is, but a short drive into St Emilion which is lovely,
Comment from Hotel Management
4 Aug 2023 by EF, Hotel Management
Thanks for this great review. We are pleased to know that you enjoyed your stay.We hope to see you very soon for an other stay.Best regards
by A verified traveler
Posted 25 Apr 2023
Nice and clean and easy to explore St Emilion nearby.
Comment from Hotel Management
7 Nov 2023 by ., Hotel Management
Thank you for this coment.We hope to see you very soon.
by A verified traveler
Posted 27 Mar 2023
Very friendly, clean, and helpful employees. Good location,,,,you need a car.
Comment from Hotel Management
30 Mar 2023 by JC, Hotel Management
Dear Robert, we are pleased by your comment on the staff an cleanliness. We always do our best to satisfy each customer. We hope to welcome you very soon again. Kind regards. Joanna C. / Hotel receptionnist.
by A verified traveler
Posted 14 Aug 2022 on Hotels
Basic hotel,
Good air conditioning,
Nice food,
Comment from Hotel Management
30 Aug 2022 by ef, Hotel Management
Thank you for this coment. We are pease to know that you enjoyed your stay.Best regards
by A verified traveler
Convenient Hotel
Posted 11 Aug 2022 on HotelsThis is the 2nd time we have stayed here. Very convenient to the town and many wineries. Great little restaurant attached
Comment from Hotel Management
12 Aug 2022 by ef, Hotel Management
Thanks for this great review. We hope to see you very soon.
Best regards,
Emmanuelle - Manager
by A verified traveler
Posted 31 Jul 2022 on Hotels
Comment from Hotel Management
3 Aug 2022 by EF, Hotel Management
Merci beaucoup pour votre retour très positif. Nous sommes ravis que vous ayez apprécié votre séjour.
Au plaisir de vous revoir bientôt.
Bien cordialement,
Emmanuelle - Directrice
