Ratings based on 180 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great
Posted 20 Jan 2024 on HotelsWorth driving a little bit further to stay there and save some money rather than staying in the city , awesome place
Comment from Hotel Management
3 Mar 2024 by Irene, Hotel Management
Dear Maciej,Thank you for taking the time to share your experience. We are delighted that you enjoyed your stay at the B&B Hotel Annemasse Saint-Cergues. The satisfaction of our customers is our priority and it is always a real pleasure to read encouraging remarks like yours. The whole team hopes to have the opportunity to welcome you again!B&B Annemasse Saint-Cergues
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
1 Oct 2023 by Irene, Hotel Management
Bonjour Ayu,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.
by A verified traveler
Posted 11 Jun 2023
We stayed in the twin room. Room was clean and quiet and very good value. Water was provided in lobby. Free parking on site. If you are visiting Switzerland it is just a 20-30 minute drive away.
Comment from Hotel Management
12 Jun 2023 by Irene, Hotel Management
Dear Betty,Thank you for taking the time to share your experience. We are delighted that you enjoyed your stay at the B&B HOTEL Annemasse Saint-Cergues. The satisfaction of our customers is our priority and it is always a real pleasure to read encouraging remarks like yours. The whole team hopes to have the opportunity to welcome you again!
by A verified traveler
Posted 27 Feb 2020
by A verified traveler from los angeles
Posted 23 Feb 2020
even after confirming reservation with expedia with pay at hotel only atm card accepted. went through a nightmare getting there to be turned away middle if night. My recommendation is don’t stay at this dump
by A verified traveler
Posted 24 Jul 2019 on Hotels
by A verified traveler
Posted 11 Jul 2019 on Orbitz
Very good for everything wow i love it always now take this hotel
by A verified traveler
Posted 5 Jun 2019 on Travelocity
This B&B is not staffed 24/7 and when we arrived at 8 p.m.we need to self check-in at a kiosk in the lobby. The kiosk however malfunctioned and left us stranded with no room access for the night. There was a sign on the wall indicating that help is available 24/7 by calling their help desk. Calling that number just rings and rings with no one answering. We ended up looking for alternate hotel for the night. The surprise came the next day when we received an email saying we are to be charged for one night for having a reservation but failed to check in and stay at the B&B! I'd avoid this establishment and stay elsewhere. Note: Travelocity has been very helpful throughout this entire experience although they were also unable to get to speak with anyone from B&B that night also.
by A verified traveler
Posted 13 Jan 2019
by A verified traveler
Posted 11 May 2024
Gut abgeschlossenes Hotel
