Ratings based on 775 Verified Reviews

3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 9 May 2024
we arrive at 11 pm the hotel doors ware not working due to the technical problems . we have been told wait and tech support guy arrived , nothing happened. At 1.30 am we were told to find anothe place . Absolutely no customer service
Comment from Hotel Management
12 Jun 2024 by Pierre, Hotel Management
Dear Mr MIKHAIL,We would like to thank you for your feedback about your stay with Appart’City.We are sorry that your stay at the Appart'City Bordeaux Centre did not meet your expectations and we would like to apologise for the inconvenience caused.We hope that we will be able to convince you that the inconvenience caused was due to an exceptional incident, and would like to provide you with a much more positive experience.Thank you again for your comments, which enable us to improve each day.We look forward to seeing you soon at an Appart’City.Best regards,The Appart'City Bordeaux Centre team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2023
4 out of 5
by A verified traveler

Posted 16 Sep 2023 on Hotels
The hotel is well positioned for tram connection rooms were basic but more than adequate good to have your own Kitchenette staff we’re totally helpful
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Posted 30 Aug 2023 on Hotels
If you arrive after 11pm you will get an email in French only on instructions to access your room. The place is pretty tired looking. On a main road so noisy at night. There is an excellent little cafe on the corner overlooking the square, if you head towards the Tram stop. Front desk said need to go into town for a Cafe mid morning but you don’t need to. I would only stay here again if there were no other choices in the area.
3 out of 5
by A verified traveler

Posted 11 Jul 2022 on Hotels
Comment from Hotel Management
25 Aug 2022 by Jennifer , Hotel Management
Chère Catherine,Nous vous remercions de nous avoir fait part de votre expérience chez Appart’City.Nous sommes heureux de lire que vous avez passé un agréable séjour à l’Appart'City Bordeaux Centre .Nos équipes ont à cœur d’enchanter les clients et de leur offrir une expérience unique : vos précieux commentaires sont une récompense !Dans l’attente du plaisir de vous accueillir à nouveau chez Appart’City, nous vous prions de recevoir, nos chaleureuses salutations.L’équipe de l’Appart'City Bordeaux Centre
5 out of 5
by A verified traveler

Posted 5 Jul 2022 on Travelocity
The AC was a welcome with the summer heat. Great kitchen with new coffee pot (good filter). Microwave and a small oven. Location is a bit out of town center but walking a mile isn’t so bad. Safe area. Easy reception. Last minute booking and extended our stay.