Ratings based on 948 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Centrally located.
by A verified traveler
Posted 10 Jun 2024
Rooms were nice and clean . Staff was awesome
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 5 Jun 2024
The sitting area with the extra TV was an excellent feature.
Check-in was very slow, but front desk was friendly. Our room was not cleaned so garbage was a little overflowing, and we had to phone for fresh towels. Expected service was not up to par.
Comment from Hotel Management
8 Jun 2024 by Melissa, Hotel Management
Dear guest, Thank you for taking the time to share your experience and concerns with us. We apologize that Fairfield Inn & Suites was not up to our standards. Your concerns will be shared with housekeeping management to ensure this does not happen again in the future.
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 21 May 2024
Property is in the midst of a remodel. So, a number of rooms were closed, the gym was closed, and there were construction related materials around the property. The room was fine. Nothing remarkable. Hot breakfast was ok. Staff were friendly.
There are a number of other properties in the immediate vicinity that appeared to be in a little better shape. Not to say that this property won't be better upon completion of remodel, but for now, I would probably look elsewhere.
by A verified traveler from Sault Ste. Marie
Posted 16 May 2024
Convenient - clean
by A verified traveler
Posted 10 May 2024
Good place to stay. Little bit dusty for the renovation that is almost done .
by A verified traveler
Posted 2 May 2024
Staff was very friendly.
But unfortunately there are renovations happening so had some noise during the day.
Good location for restaurants and shopping.
by A verified traveler
Posted 27 Apr 2024
