Ratings based on 943 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Property is in the midst of a remodel. So, a number of rooms were closed, the gym was closed, and there were construction related materials around the property. The room was fine. Nothing remarkable. Hot breakfast was ok. Staff were friendly.
There are a number of other properties in the immediate vicinity that appeared to be in a little better shape. Not to say that this property won't be better upon completion of remodel, but for now, I would probably look elsewhere.
by A verified traveler from Sault Ste. Marie
Posted 16 May 2024
Convenient - clean
by A verified traveler
Posted 10 May 2024
Good place to stay. Little bit dusty for the renovation that is almost done .
by A verified traveler
Posted 2 May 2024
Staff was very friendly.
But unfortunately there are renovations happening so had some noise during the day.
Good location for restaurants and shopping.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Considering the property is under renovations, the area and hotel are in great shape. Contractors had cleaned up before the weekend rush. Definitely stay at this hotel again.
by A verified traveler from Grosse Pointe Farms
Posted 6 Apr 2024
Friendly staff and nice rooms
by A verified traveler
Posted 3 Apr 2024
Quiet with easy check in
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Melissa Thoel - General Manager, Hotel Management
Thank you for staying at Fairfield Inn & Suites Saginaw. Your response is appreciated. Not only are we under new management, we will be starting renovations in the month of April. We hope that your next stay will be more enjoyable.
by A verified traveler
Posted 25 Feb 2024
The pool heater was broken so the water was ice cold. One of the only reasons we booked here so the kids were extremely letdown when they couldn’t swim. Check in was supposed to be at 3 but we didn’t show up until 4 and still had to wait around 30 minutes to be able to even check in because the rooms weren’t clean yet.
