Ratings based on 51 Verified Reviews

4.5 out of 5
76% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Oct 2023
Traditional Japanese experience. Loved the local dancers they brought in and the suggested light show
5 out of 5
by A verified traveler

Posted 5 Oct 2023
Check in provided a welcome drink and interpretive services to make sure every need was taken care of. Very nice touch.
5 out of 5
by A verified traveler

Posted 15 Oct 2019
Very pleasant hotel, need rental car as taxis expensive. Food excellent and staff attentive and truly interested in making your stay a good one. Private onsen had great views of the coastline. Room spacious and view for sunset perfect
5 out of 5
by A verified traveler from San Francisco

Posted 21 Apr 2019
The views of the shore and sea are incredible. The staff are warm and attentive. They have private two outdoor hot spring baths that you can share as a couple—most ryokan have only gender-specific shared hot spring baths.
5 out of 5
by A verified traveler from New York

Posted 11 Oct 2018
Amazing view both from the rooms and the private onsen. Beautiful rooms in the traditional Japanese style, but with all modern amenities. We ate about six of our meals at the hotel and the food was delicious with a large variety. The staff were extremely polite and made sure we had everything we needed. Can't recommend this place enough.
Comment from Hotel Management
13 Oct 2018 by hotel azuma, Hotel Management
Thank you for staying with Hotel Azuma. We are delighted to hear you enjoyed your stay with us. Hotel Azuma, which has almost 100 years history , has a splendid view of the Japan of sea that makes you happy and relax. Our room is modern style , which has twin simmons beds on the Japanese Tatami and traditional style , which has Japanese Futon on the Tatami, both has outstanding view. We are happy to hear you liked Sado foods, which contains a lot of mineral and vitamin. We hope we could welcome you again. Manager Kaori Yaeda
5 out of 5
by A verified traveler

Posted 26 Sep 2018 on Hotels
The food was fabulous! Although the workers spoke limited English, they put in a lot of effort to communicate. They had nightly local entertainment. The grounds were beautiful and both the private and public onsens were great.
Comment from Hotel Management
29 Sep 2018 by ホテル吾妻 , Hotel Management
Thank you for staying with Hotel Azuma. We are delighted to hear you enjoyed your stay. Our hotel is located just in front of stunning view, The Japan of sea, has outstanding beautiful sunset. And we have event such as Traditional Sado folk dance called Okesa. We always wish all customer enjoyed our island and your stay. We could welcome you again. Manager Kaori Yaeda
5 out of 5
by A verified traveler from San Francisco, CA

Posted 18 Jul 2018
Staff was very courteous. Food was wonderful. Onsen was great. I speak Japanese, but since I was raised in the US, I had some cultural fumbles, but they were really nice about it.
Comment from Hotel Management
25 Aug 2018 by ホテル吾妻, Hotel Management
Thank you for staying with Hotel Azuma. We are delighted to hear that you enjoyed an excitement filled with a splendid view overlooking the Sea of Japan, onsen hot springs and kaiseki traditional multi course Japanese dinner. Please come back again. We have more delicious fish and crabs in the winter, too. We hope we could welcome you again soon. Thank you. Manager Kaori Yaeda
4 out of 5
by A verified traveler

Posted 1 May 2024
朝食はとても良かった。夕飯は酒好きには良い。ただ小学生の子供用の食事は、大人向けすぎるのでほとんど食べられなかった、幼児様の夕飯は良かったので、確認して欲しいと思いました。とても景色も良いので海が好きでのんびりしたい方には、おすすめな宿です!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 28 Aug 2022
とても満足でした。