Ratings based on 757 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Wonderful location
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Erika,We are delighted to hear that you enjoyed our hotel's prime location. Your feedback is greatly appreciated, and we hope to welcome you back soon to experience more of what our hotel and the area have to offer.
by A verified traveler
Posted 6 May 2024
It's small but it has everything I needed. Clean.
Comment from Hotel Management
6 May 2024 by Guest Relations Management, Hotel Management
Dear Rodora, We're thrilled to hear that you had such a positive experience during your stay with us! Your perfect rating means a lot to us. We take pride in providing a cozy and comfortable atmosphere, even in our smaller space. Maintaining cleanliness is a top priority, and it's wonderful to hear that it met your expectations. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 5 May 2024
To eat at Restaurant
Comment from Hotel Management
6 May 2024 by Guest Relations Management, Hotel Management
Dear Kao, We're overjoyed to hear that you enjoyed your dining experience at our restaurant! Your 5-star rating means the world to us. It's wonderful to know that our culinary offerings hit the mark for you. We're constantly striving to provide delicious meals and memorable moments for our guests, and your feedback reaffirms that we're on the right track. We can't wait to welcome you back for another exceptional dining experience soon!
by A verified traveler from West Hills
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Guest Relations Management, Hotel Management
Dear Rosa, We're delighted to receive your 5 out of 5 rating! Your feedback means a lot to us and serves as a proof to our commitment to providing exceptional service. We're thrilled that you had such a wonderful experience during your stay. Should you ever find yourself in the area again, we'd love to welcome you back for another fantastic visit!
by A verified traveler
Posted 2 May 2024
No clean
Comment from Hotel Management
2 May 2024 by Guest Relations Management, Hotel Management
Dear Anh, We're truly sorry to hear about your disappointing experience during your stay. Cleanliness is a top priority for us, and it's disheartening to learn that we fell short of your expectations in this regard. Rest assured, we take your feedback seriously and will address this matter with our housekeeping team to ensure such lapses don't recur. Your comfort and satisfaction are paramount to us, and we hope to have the opportunity to regain your trust on your next visit. Please don't hesitate to reach out if there's anything further we can assist you with.
by A verified traveler
Posted 24 Mar 2024
Clean quiet place to stay
Comment from Hotel Management
24 Mar 2024 by Manager, Hotel Management
Hello Samantha,We are delighted to hear that you found our hotel clean and quiet for your stay. Your comfort and satisfaction are our top priorities. Should you have any future accommodation needs, please do not hesitate to reach out to us.
by A verified traveler
Posted 14 Mar 2024
Amazing stay for the price. Room was clean, a bit small, but well worthwhile. I would stay there again without hesitation.
Comment from Hotel Management
16 Mar 2024 by Guest Relations Management, Hotel Management
Hi Patricia!Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found it to be amazing, especially considering the value you received. Our team takes great pride in ensuring that every guest has a comfortable and clean environment to relax in. While we apologize if the room size was slightly smaller than expected, we're delighted to hear that it didn't hinder your overall enjoyment. We can't wait to welcome you back for another fantastic stay in the future!
by A verified traveler
Posted 10 Mar 2024
T
Comment from Hotel Management
11 Mar 2024 by Guest Relations Management, Hotel Management
Hi Alma!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Manager, Hotel Management
Hello Rick,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any additional feedback you would like to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 5 Mar 2024
The back entrance driving in was very bumpy in one area. There weren't enough seats/tables at breakfaat one day. The main road was outside our room. The room was clean and we had plenty of towels, the noise from the road didn't keep us up, the complimentary breakfast was great!
Comment from Hotel Management
5 Mar 2024 by Guest Relations Management, Hotel Management
Dear Halie,Thank you for sharing your experience with us. We truly appreciate your feedback and are sorry to hear about the issues you encountered during your stay. Rest assured, we're already working on addressing the bumpy entrance and ensuring there are enough seats and tables available during breakfast. We understand the importance of a peaceful night's sleep, and we're glad to hear that despite the noise from the main road, you were still able to rest comfortably. We're delighted that you enjoyed our complimentary breakfast and found your room clean with plenty of towels. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an even better experience in the future.
