Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Parking being in a gated area was a nice bonus
by A verified traveler from Huntington Beach
Posted 15 Jun 2024
There were too many homeless people around the area.
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Hello Gloria,We apologize that you experienced some inconvenience during your stay. The safety and security of our guests is of utmost importance, and we continuously work to ensure a comfortable environment. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to contact management for any further concerns.
by A verified traveler
Posted 15 Jun 2024
Gated parking
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Hello Arthur,We appreciate your feedback on the gated parking and will share it with our team for further improvement. Your comments help us enhance the guest experience and we hope to welcome you back in the future.
by A verified traveler
Posted 10 Jun 2024
Clean and good size room. Not far from downtown and old sav
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Amanda,We are pleased to hear you enjoyed the cleanliness and spaciousness of your room during your stay with us. Our convenient location near downtown and the old town savannah allows our guests to explore the city easily. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.
by A verified traveler
Posted 10 Jun 2024
Good
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Gurpreet,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 9 Jun 2024
Attentive staff, room was clean, well equipped, bed comfortable, breakfast was fresh and hot, well attended by staff, small but functional gym- need to fix or upgrade the bench
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Mary,We are pleased to hear that you enjoyed our clean rooms, comfortable beds, and attentive staff. Your feedback regarding the gym bench is noted for future improvements. We appreciate your review and hope to welcome you back for another pleasant stay.
by A verified traveler
Posted 9 Jun 2024
No parking for my guest
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Denise, We apologize for any inconvenience regarding parking arrangements during your recent stay. We value your feedback and encourage you to contact our management team directly to discuss your experience further. Your satisfaction is important to us, and we hope to welcome you back in the future for an improved experience.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Savan, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any specific concerns you may have so we can address them accordingly. We value your feedback and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 2 Jun 2024
All the employees at the front desk were very helpful and cheerful. Great attitude!!!
Thank you!
Comment from Hotel Management
3 Jun 2024 by Manager, Hotel Management
Hello RICHARD,We're delighted to hear you enjoyed the service provided by our front desk team during your stay. Our staff takes pride in creating a positive and welcoming atmosphere for all our guests. Your kind words are truly appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 2 Jun 2024
Troy at the front desk made check in easy and fast. He was so friendly and helpful.
The king suite is clean and the bed is very comfortable. Will definitely stay here again.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Melissa,We are delighted to hear that Troy provided exceptional service during your check-in and that you found the king suite clean and comfortable. We look forward to welcoming you back on your next visit.
