Ratings based on 79 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Beautiful hotel with gorgeous views of the mountain and valley. The property is well landscaped. Rooms are quite large and very well taken care of.
by A verified traveler
Posted 28 Apr 2024
Fantastic staff and environment in Provesende. We were sorry to leave but hope to come back one day. Everything was excellent.
by A verified traveler
Posted 26 Feb 2024
The hotel is lovely and staff are wonderful. We thoroughly enjoyed our stay and will come back.
by A verified traveler
Posted 16 Oct 2023
This was a special place. Very comfortable, spacious, modern room in a separate cottage. Quiet property with spectacular views. Tranquil place. Nice private bathroom. Very helpful staff; great food offered. Very clean property. Made us want to shop for a house in the neighborhood. Can't wait to return there.
by A verified traveler
Posted 9 Oct 2023
by A verified traveler
Posted 29 Sep 2023
Areaand hotel and staff were wonderful
by A verified traveler
3 days in the Douro Valley
Posted 19 Sep 2023 on HotelsIsabel and Elizabeth working the front desk and restaurant were absolutely amazing! So personably, friendly and helpful. We were happy with the room and the bed was comfortable. The bathroom could have had better lightning and hooks for your towels. The breakfast was fabulous...lots of variety to choose from. We ate all our dinners there and very good as well. The location is great and the views of the vineyards and surrounding landscape was breathtakingly beautiful! I would recommend.
by A verified traveler
Posted 10 Sep 2023 on Hotels
Place was run by a cutest elderly couple that gave us access to their apple trees and vineyards such a nice place with the best view on the Dauro Valley
by A verified traveler
Beautiful Hotel surrounded with wineries
Posted 15 Jun 2023 on HotelsComment from Hotel Management
13 Jul 2023 by Claudia Pereira, Hotel Management
Good morning, First of all, we would like to thank you for your comment, and we sincerely hope that you will visit us in the near future. :) With our best regards, Cláudia Pereira
by A verified traveler
Posted 15 Jun 2023
No safe box at rooms, dining experience was a disaster: little food at exorbitant prices, tasteless, waitress was more interested in conducting her own telephone conversation than to serve us, at breakfast, which they only started se ing at 8:30 all guests went together to the tiny self service table, no dessert at dinner - run out, etc, etc.
Comment from Hotel Management
27 Jun 2023 by Claudia Pereira, Hotel Management
Good morning, First of all we thank you for your comment, and we apologize for any inconvenience caused. Regarding the service we offer, we are sorry that we did not meet your expectations, we work daily to improve our service. We understand your comment as a constructive criticism, we sincerely hope that you visit us in the near future. :) With our best regards, Claudia Pereira
